Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Planning Team Manager- EMEA

Company: Baxter Planning

Location: Other US Location

Posted Jan 27, 2025

The Planning Team Manager at Baxter Planning, located in Barcelona, leads a team to support SaaS customers and provide value to Planning as a Service (PaaS) customers. The role involves managing day-to-day team operations, strategic initiatives, and cross-functional collaboration to maximize customer value. Key responsibilities include PaaS delivery oversight, team leadership, performance monitoring, customer success, resource management, escalation management, team development, capacity planning, collaboration, process improvement, and best practice adoption. The ideal candidate should have proven leadership experience, strong problem-solving skills, proficiency in Excel and Supply Chain Planning software, and excellent communication skills.

Schedule Editor

Company: Nielsen

Location: Other US Location

Posted Jan 27, 2025

Gracenote, a leading supplier of TV and movie entertainment data, is seeking a Schedule Editor to join their Content team. The role involves editing and maintaining television schedules, analyzing program schedules, and researching and creating database content. The ideal candidate should have exceptional organizational, analytical, and communication skills, along with business-level English proficiency. The role is hybrid, requiring the employee to live near Nielsen's office and work partially from home and partially from a Nielsen office site.

Cloud Architect - Mumbai only

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 27, 2025

The company, now part of the NEC corporation, specializes in understanding customers' businesses before implementing technology, leading to cost-effective solutions and positive change. Their technology has significantly impacted sectors like healthcare and law enforcement. The job description is for a Cloud Architect with 10-15 years of experience, based in Mumbai. The role involves guiding customers on Microsoft 365 usage, designing solutions, and managing security policies.

Community Manager- Kingsbury Apartments / Genesis East- Grand Rapids, MI

Company: KMG Prestige, Inc.

Location: Other US Location

Posted Jan 27, 2025

KMG Prestige is seeking a Community Manager in Grand Rapids, MI. The ideal candidate should have property management experience, leadership abilities, budgeting experience, a customer service mindset, and proficiency in Microsoft Word and Excel. The company offers comprehensive benefits including medical, dental, vision, 401k with employer match, paid time off, parental leave, tuition reimbursement, and more. KMG Prestige is committed to diversity and inclusion, and has been recognized as a top 100 workplace by the Detroit Free Press for five consecutive years.

Support Manager

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

FreeBalance is seeking a Project ManagerSupport Manager with experience in ERP and government projects. The role involves managing the implementation of FreeBalance's Accountability SuiteTM, maintaining relationships with government representatives, and ensuring project success. The ideal candidate will have a university degree, minimum of five years in financial management system implementation, and 10 years in IT. Additional qualifications include strong presentation skills, excellent communication abilities, and a masters degree or professional designation in relevant fields. FreeBalance is an inclusive employer committed to diversity.

Coating Operator - Nights

Company: Avery Dennison

Location: Other US Location

Posted Jan 27, 2025

Avery Dennison Corporation, a global materials science and digital identification solutions company, is seeking a Coating Operator for the C12 Night Team. The role involves leading machine set ups, problem-solving, coordinating preventative maintenance, and making decisions on machine adjustments. Responsibilities include loading raw materials, determining and controlling machine cycles, performing tests, meeting production schedules, maintaining production records, and following safety procedures. Previous manufacturing experience is preferred, and the candidate must have a strong service and quality focus, be willing to work overtime, and show proficiency with computer applications. The starting hiring rate is $24.16/hr plus a $2/hr shift differential.

Professional Services Consultant

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Professional Services Consultant role at FreeBalance, responsible for implementing Accountability Suite Software. The role involves managing customer expectations, conducting business requirements reviews, configuring and demonstrating the software, developing training materials, and transferring knowledge to clients. The ideal candidate should have a university degree in Accounting or a related field, extensive financial management experience, and expertise in public financial administration. Fluency in English is required, and the candidate should be based in Kenya with willingness to travel to Seychelles for project work.

Temporal Engineer

Company: NBCUniversal

Location: Other US Location

Posted Jan 27, 2025

NBCUniversal is seeking a Production Engineer for a one-year project-limited term position. The role involves providing best-in-class live television production support for NBCU, supporting live and scripted-unscripted productions, and collaborating with engineering and technical teams. The ideal candidate should have a Bachelor's degree in Computer Science, Systems Engineering, Computer Engineering, or Electrical Engineering, and 3+ years of recent experience supporting television production, streaming, or master control environments. The position requires strong customer service skills, professionalism, and the ability to work evenings, overnights, weekends, and holidays with little notice. Desired characteristics include experience with programming languages like Python, Bash, or PowerShell, and systems monitoring tools such as Datadog, Op5, or New Relic.

Network Systems Engineer (Pre-Sales) - Cloud Networking

Company: Arista Channels

Location: Other US Location

Posted Jan 27, 2025

Arista Networks, a leader in data-driven client-to-cloud networking, is seeking a self-motivated PreSales Network Systems Engineer for their Netherlands team. The role involves providing technical support, acting as a trusted advisor, and designing creative solutions for customers. The ideal candidate should be highly motivated, passionate, and flexible, with a technical degree and networking design and implementation experience. Fluency in Dutch and English is required, along with excellent presentation skills and deep knowledge of relevant protocols. The role offers a dynamic startup-like environment, deep technical collaboration, and continuous on-the-job learning.

Junior Project Manager (Japanese Speaking)

Company: PureSpectrum

Location: Other US Location

Posted Jan 27, 2025

PureSpectrum is a rapidly growing market research and insights platform that simplifies technology for researchers. The company has sourced over 115 million online interviews since its inception and developed the industry's first respondent-level scoring system, PureScore. PureSpectrum has been recognized as a great place to work by various organizations. The Junior Project Manager role involves managing multiple customer projects, ensuring delivery standards are met, and fostering positive relationships with customers and teams. The role requires experience in market research, fluency in Japanese, and strong communication and analytical skills. PureSpectrum offers a modern company culture with flexibility, unlimited PTO, and team events.

Technical Consultant, Content Management

Company: Coupa Software

Location: Other US Location

Posted Jan 27, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Technical Consultant role involves providing technical oversight for client configurations, managing catalogs and forms within the Coupa platform, and assisting in the deployment of content management processes. The role requires expertise in catalog and procurement processes, strong analytical skills, and proficiency in programming languages like Python or R. Coupa celebrates diversity and is an equal opportunity employer.

Customer Support Manager

Company: Wunderflats

Location: Other US Location

Posted Jan 27, 2025

The job posting seeks a customer service professional with extensive experience in the automobile bodyshop and repair industry, based in Kolkata, Guwahati, or Patna. The role involves providing product support to clients in the Eastern Region of India, including Bihar, West Bengal, Assam, and the North East region. The professional will also act as a training facilitator, creating, organizing, and delivering training sessions to dealership officials, body shop advisors, and managers on software solutions. The job requires regular travel to dealerships initially, with the frequency decreasing over time. The ideal candidate should have subject matter expertise, be flexible and open to travel, understand regional languages, and have an automobile background or experience in a body shop. The role also involves maintaining records, creating training materials, and providing continuous support to learners.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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