Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Software Engineer (Go / DNS)

Company: Gcore

Location: Other US Location

Posted Jan 22, 2025

Gcore, a global cloud and edge leader, is seeking a Software Go Engineer to work on their DNS product. The role involves developing and maintaining backend components of Managed DNS solutions, implementing APIs for DNS management, designing DNS authoritative servers, and enhancing DNSSEC solutions. The company offers competitive benefits, including flexible working hours, remote work options, and private medical insurance. Gcore collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix.

Devoteam Cyber Trust| Cybersecurity Analyst - Network and Application Security

Company: Devoteam

Location: Other US Location

Posted Jan 22, 2025

Devoteam Cyber Trust, a cybersecurity specialist arm of the Devoteam Group, offers Managed Security Services to reduce cyber risk for clients across EMEA. The company, based in Portugal, provides services such as Persistent Intrusion Testing, ISO 27001, PCIDSS, GRC Consulting, and Third-Party Risk Management. The job description involves implementing and maintaining security measures, identifying and mitigating vulnerabilities, monitoring security systems, and ensuring compliance with industry standards. The ideal candidate should have technical expertise, strong organizational skills, and knowledge of security tools, networks, and regulatory frameworks.

Project Manager

Company: ServiceRocket

Location: Other US Location

Posted Jan 22, 2025

ServiceRocket, a global tech-enabled services company, is seeking a Project Manager with 23+ years of experience in customer-facing project management, particularly in Enterprise Software delivery projects. The role involves managing resources, budget, cost, time, quality, risks, milestones, and other constraints. The company offers a fun-loving and inclusive work environment, diverse culture, and various perks such as share the fruit program, stock options, health insurance, retirement plan, career pathways, and generous PTO. The ideal candidate should have Atlassian technology knowledge, excellent verbal and written skills, and the ability to work in a geographically distributed environment.

Channel Systems Engineer

Company: Arista Channels

Location: Other US Location

Posted Jan 22, 2025

Arista Networks is a leading company in data-driven client-to-cloud networking, known for its innovation in cloud computing, AI, and software-defined networking. The company values diversity and inclusivity, and has received prestigious awards for engineering, diversity, compensation, and work-life balance. The Sales Engineering team at Arista consists of industry experts and technical leaders who work closely with channel partners to provide technical support and enablement. The role requires 8+ years of experience in L2L3 networking design and implementation, with expertise in routing, switching, and overlay technologies. The ideal candidate should have proven experience as a Sales Engineer, Solutions Architect, or Network Consulting Engineer, and strong presentation and selling skills.

Regional FP&A Analyst

Company: Delivery Hero

Location: Other US Location

Posted Jan 22, 2025

Delivery Hero, a global leader in local delivery services, is seeking a Regional FP&A Analyst for its European team. The role involves developing financial models, monitoring performance, analyzing results, managing improvement initiatives, and building relationships with internal stakeholders. The ideal candidate should have 36 years of experience in investment banking, consulting, or finance, enjoy solving advanced Excel modeling challenges, and possess strong communication and stakeholder management skills.

Data Scientist - Customer Logistics, Choice

Company: Delivery Hero

Location: Other US Location

Posted Jan 22, 2025

Delivery Hero, a global delivery platform headquartered in Berlin, Germany, is seeking a Data Scientist - Customer Logistics Choice. The role involves developing and implementing machine learning models for choice optimization, rider fleet busyness, travel time prediction, and demand control. The successful candidate will collaborate with cross-functional teams to enhance the efficiency and performance of these models. They will also analyze large-scale datasets to identify opportunities and contribute to the advancement of Delivery Hero's digital products and algorithms. The company offers a hybrid working model, comprehensive benefits, and a diverse and inclusive work environment.

Project Manager-Sales Ops & Performance

Company: Delivery Hero

Location: Other US Location

Posted Jan 22, 2025

Delivery Hero, a global tech platform headquartered in Berlin, is seeking a Project Manager for Sales Ops and Performance to enhance vendor acquisitions, commission revenue, and sales processes. The role involves partnering with central product teams, leading global initiatives, and developing analytical models. The ideal candidate should have 5+ years of experience in management consulting or central global teams, strong stakeholder management, and analytical skills. The company offers a hybrid work model, comprehensive benefits, and a commitment to diversity and inclusion.

SENIOR FINANCE CONTROLLER (F/M/D)

Company: Ignitis Group

Location: Other US Location

Posted Jan 22, 2025

Ignitis Group, a renewable-focused integrated utility, is seeking a Senior Financial Controller to manage financial accuracy, budgeting, and performance analysis. The role involves developing and improving financial processes, preparing performance reports, ensuring compliance with financial regulations, and leading Group projects. The ideal candidate should have a degree in Business Administration, Finance, Math, Economics, or a related field, with at least 4 years of finance experience. Familiarity with IFRS and MS Power BI is advantageous. The company offers a package of additional benefits, a hybrid work model, internal career opportunities, and extensive learning programs. Ignitis Group is committed to equal employment opportunity and gender balance.

JUNIOR ORACLE DEVELOPER (F/M/D)

Company: Ignitis Group

Location: Other US Location

Posted Jan 22, 2025

Ignitis Group, a renewable-focused integrated utility, is seeking an Oracle developer to join their team. The successful candidate will contribute to the creation of a green and secure energy ecosystem by designing, developing, and implementing custom software and database application capabilities for a Billing solution. They will work closely with other team members, architects, developers, and business analysts to solve problems and improve existing features. The role requires 1+ years of experience in Oracle database development, PLSQL, and knowledge of performance tuning and query optimization. Additional benefits include a package of additional benefits, a hybrid work model, internal career opportunities, and extensive learning programs.

Senior Workday HCM Specialist

Company: Delivery Hero

Location: Other US Location

Posted Jan 22, 2025

Delivery Hero, a global leader in local delivery services, is seeking a Workday HCM expert for a full-time role. The ideal candidate will have extensive experience in Workday HCM configuration, implementation, and integration with other systems. They will lead end-to-end projects, support biyearly Workday releases, and maintain key HCM elements. The role involves creating custom reports, dashboards, and scorecards, and providing guidance to team members on Workday system usage. The company values diversity and inclusion, and the role requires strong communication skills to translate technical concepts into non-technical messaging.

Personal Assistant / Executive Assistant

Company: BTSE

Location: Other US Location

Posted Jan 22, 2025

BTSE Group, a leading global fintech and blockchain company, is seeking a Personal Assistant for the CSuite Team. The role involves providing exceptional administrative support to senior management, coordinating with priority clients, managing complex calendars, and offering adhoc operational support. The ideal candidate should be proficient in Mandarin Chinese and English, have strong interpersonal and cross-departmental communication skills, and be flexible and adaptable in a fast-paced environment. The company offers a competitive compensation package, team-building programs, and comprehensive healthcare schemes.

Backend Engineer/Java - Booking Platform (m/f/d)

Company: Omio

Location: Other US Location

Posted Jan 22, 2025

Omio is a travel tech company that aims to simplify travel planning by providing a single platform for booking trains, buses, ferries, and flights across Europe, the US, and Canada. With over 1000 suppliers in 39 countries, Omio is the largest source of inventory, attracting over 900 million users annually. The Booking Platform Pod, a vital part of the company, is expanding its team to enhance booking, cancellation, and modification processes, making them smooth and scalable. The team works closely with B2C and B2B product teams to deliver exceptional value to end-users. The company values transparency, communication, customer focus, and a dynamic community. They invest in team development through continuous learning opportunities. Omio is committed to diversity and equal opportunity.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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