Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Project Manager

Company: Cority

Location: Other US Location

Posted Jan 22, 2025

Cority is a global enterprise EHS software provider with over 35 years of experience, offering a comprehensive SaaS platform for workers and businesses worldwide. The company is known for its high client satisfaction, strong employee culture, and outstanding business performance. Cority prioritizes employee health and wellbeing, offering competitive benefits and flexible work arrangements. The company values a performance-oriented, dynamic, and growth-focused culture, with opportunities for job enrichment, employee development, and career planning. The Project Manager role involves managing global implementations of Cority's EHS and Quality software systems, requiring a self-starter with project management and software experience. The ideal candidate should have a university degree, PMP designation, and manufacturing quality experience. Cority is committed to a diverse and inclusive work environment.

Solution Architect

Company: Brillio

Location: Other US Location

Posted Jan 22, 2025

Brillio is a rapidly growing digital technology service provider, recognized for its world-class professionals and commitment to client satisfaction. The company is an employer of choice, consistently attracting top talent due to its focus on cutting-edge technologies and digital projects. Brillio is seeking a Solution Architect to design and develop resilient, scalable infrastructure solutions, integrate networking and storage solutions, and architect disaster recovery and business continuity solutions. The ideal candidate will have deep knowledge of networking, storage solutions, server management, and virtualization technologies, as well as proficiency in cybersecurity, disaster recovery, and business continuity strategies. They should also have extensive experience in database management and cloud architecture, and a proven ability to lead infrastructure projects.

Researcher, mixed methods

Company: Pipedrive

Location: Other US Location

Posted Jan 22, 2025

Pipedrive, a global sales and marketing software company, is seeking a UX researcher with mixed methods experience to join their Prague office. The ideal candidate will collaborate with cross-functional teams, plan and execute research studies, analyze findings, and communicate results to stakeholders. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits. The company is committed to diversity and equal opportunity.

Sous-rédacteur·trice, contenu japonais - Sur appel (Banque de candidature - Opportunités futures)

Company: SSENSE

Location: Other US Location

Posted Jan 22, 2025

SSENSE, a Montreal-based international tech platform, is seeking a Japanese Sub-Editor to enhance online customer experience. The role involves refining product descriptions, ensuring quality, collaborating with the content team, and contributing to team development. The ideal candidate should have a degree in Japanese literature, linguistics, translation, or a related field, with 3-5 years of translation and sub-editing experience. Excellent written and spoken English and Japanese skills are required, along with a keen eye for detail, research skills, and the ability to work under tight deadlines. Benefits include permanent employment, flexible hours, and employee discounts.

Demo Support Engineer

Company: Coupa Software

Location: Other US Location

Posted Jan 22, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Demo Support Engineer role involves managing the demo environment, supporting sales cycles, and partnering with product teams. The ideal candidate should have 23 years of experience in technical support, sales ops, or presales roles, with a strong background in B2B SaaS, preferably in the FinTech space. Excellent communication, time management, and documentation skills are required.

Sous-rédacteur·trice, contenu coréen - Sur appel (Banque de candidature - Opportunités futures)

Company: SSENSE

Location: Other US Location

Posted Jan 22, 2025

SSENSE, a Montreal-based international tech platform, is seeking a Korean Sub-Editor to enhance online customer experience. The role involves refining product descriptions, ensuring quality, collaborating with the content team, developing the team, and managing time effectively. The ideal candidate should have a degree in Korean literature, linguistics, translation, journalism, or a related field, with 3-5 years of translation and sub-editing experience. Excellent written and spoken English and Korean skills are required, along with a keen eye for detail, research skills, and the ability to work under tight deadlines. Benefits include permanent employment, flexible hours, and employee discounts.

Customer Service Representative

Company: Mom's Meals

Location: Other US Location

Posted Jan 22, 2025

Moms Meals, a leading national provider of refrigerated home-delivered meals in the healthcare market, is currently in hypergrowth mode. The Customer Service Representative role involves handling inbound and outbound customer service calls, addressing questions, and providing exceptional customer service. The starting wage is $1700 per hour with weekly pay, PTO, and benefits available after 30 days of employment. The position requires high school degree or GED, 1 year of previous customer service experience, and proficiency in Microsoft Office suite. Preferred skills include previous call center experience, CRM systems, and HIPAA policies. The company offers free breakfast and lunch, a casual dress code, tiered growth path for promotion, and a full benefits package.

Sales Manager

Company: Oshkosh Corporation

Location: Other US Location

Posted Jan 22, 2025

JLG, an Oshkosh company, is committed to understanding and addressing challenges in the construction industry by providing innovative access solutions. The company, founded in 1969, offers a wide range of products including mobile elevating work platforms, telehandlers, utility vehicles, and accessories. The role involves managing sales territories, supporting internal operations, and developing sales strategies to target new accounts. Essential duties include meeting or exceeding bookings goals, increasing market share, and providing sales tools and training to representatives.

Spotify Customer Service Expert with Russian and English

Company: Sutherland

Location: Other US Location

Posted Jan 22, 2025

Sutherland is seeking motivated International Customer Service Professionals for their Spotify client. The role involves providing email support, answering FAQs, and assisting with account and payment issues. Benefits include long-term job security, health insurance, paid annual leave, food vouchers, clear career path, work-from-home option, competitive salary, and comprehensive training. Additional perks include digital employee services, employee assistance program, employee discounts, employee referral program, rewards and recognition, relocation package, multisport card, inhouse learning portals, employee engagement events, and corporate social responsibility events.

Chief People Officer

Company: Knix Wear Inc.

Location: Other US Location

Posted Jan 22, 2025

Knix, an award-winning intimate apparel and activewear brand, is seeking a growth-focused Chief People Officer. The company, launched in 2013, is one of the fastest-growing in North America and is globally recognized for its innovation. The role involves overseeing People Operations, including team growth, talent acquisition, compensation, performance enablement, organizational design, compliance, training, global expansion, DE&I champion, data analytics, and workplace of the future. The ideal candidate has 15+ years of progressive HR experience, including 5+ years at an executive level, with a strong understanding of global employment laws and regulations. They should have experience building and developing high-performing teams, strategic thinking, and business acumen. The candidate must be empathetic, an excellent communicator, and have strong analytical skills.

Product Owner (JP)

Company: insightsoftware

Location: Other US Location

Posted Jan 22, 2025

InsightSoftware is seeking an experienced EPM Product Owner to lead a team in expanding their flagship Budgeting, Forecasting, Reporting, and Consolidation product. The ideal candidate will collaborate with product managers and engineers, own the product backlog, and ensure successful delivery of features. They will also interface with customers and stakeholders to understand business needs and deliver quality solutions. The role requires strategic thinking, product focus, customer focus, and cross-functional leadership skills.

Sous-rédacteur·trice, contenu chinois - Sur appel (Banque de candidature - Opportunités futures)

Company: SSENSE

Location: Other US Location

Posted Jan 22, 2025

SSENSE, a Montreal-based international tech platform, is seeking a Chinese Sub-Editor to enhance online customer experience. The role involves refining product descriptions, ensuring brand consistency, and collaborating with the content team to create memorable shopping experiences. The position offers permanent employment, a starting hourly wage of $23.00, flexible hours, and employee discounts. Qualifications include a degree in Chinese literature, linguistics, translation, journalism, or a related field, with 3-5 years of translation and sub-editing experience. Strong command of Chinese grammar, orthography, and cultural nuances is required, along with excellent written and verbal skills in English and Chinese. The ideal candidate will have experience in proofreading and subtitling in the e-commerce fashion sector, possess meticulous attention to detail, strong research skills, and the ability to work efficiently under tight deadlines. Team spirit, excellent communication skills, creativity, and a collaborative mindset are also essential.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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