Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Country Launcher Italy

Company: Skello

Location: Other US Location

Posted Jan 15, 2025

Skello, a European HR solution for shifted teams, is expanding into Italy. The company is seeking a proven sales leader with experience in B2B SaaS sales, leadership, and market launching to open and expand its footprint in Italy. The role involves sales and client leadership, market development, and collaboration with internal teams. Skello offers exceptional career development opportunities, a competitive salary, and a strong company culture focused on diversity, equity, and inclusion.

Integration Project Manager (French Speaker)

Company: Shippeo

Location: Other US Location

Posted Jan 15, 2025

Shippeo, a European-based SaaS company founded in 2014, specializes in supply chain visibility. With offices across Europe, North America, and Asia, Shippeo provides global, multimodal real-time transportation visibility to various industries. The company aims to become the leading data platform for the freight industry by leveraging its growing network, real-time data, and AI. Shippeo is seeking an integration project manager to lead and coordinate multiple integration projects with carriers, partners, and customers, ensuring seamless collaboration with their IT departments, ERPs, or TMS systems. The ideal candidate should have a degree in engineering or a related technical field, fluency in English and French, and a solid understanding of IT systems and data integration tools. Shippeo values diversity and inclusion, and the company's culture is centered around ambition, care, deliver, and collaboration.

Senior Product Manager

Company: Skello

Location: Other US Location

Posted Jan 15, 2025

Skello, a European company, aims to revolutionize shift-based work management through a collaborative solution. Their product, Skello, is a workforce management tool that simplifies scheduling for managers and communication for employees. Skello recently secured a €40M Series B round of financing to expand its offerings and enter new markets. The company is seeking a Senior Product Manager with B2B SaaS experience to lead product strategy, drive innovation, and ensure alignment with business objectives.

Support Engineering Lead

Company: Coates Group

Location: Other US Location

Posted Jan 15, 2025

Coates Group is a global technology company that has been creating dynamic, personalized, and engaging customer experiences for nearly 60 years. They work in over 50 global markets and have 9 offices worldwide, with a headquarters in Sydney, Australia. The company has won awards and set records, including being a 2x Australia Good Design Award winner and completing the largest hardware deployment in Quick Service Restaurant history. They value diversity, creativity, and innovation, and are revolutionizing the way leading brands use technology for customer experiences. The Support Engineering Lead role involves leading a team of Level 2 and Level 3 Support Engineers, providing advanced technical support, improving service delivery, managing escalations, and collaborating with various teams. The role requires a degree in a technical field, at least 3 years of experience in a technical support lead role, strong technical acumen, and experience with support tools. Coates Group offers competitive benefits, including a bonus program, flexible work options, and a focus on employee wellbeing and community impact.

Sr. Software Developer - DevOps (must be based in Quebec)

Company: SafelyYou

Location: Other US Location

Posted Jan 15, 2025

SafelyYou, a mission-driven company that raised $60m in 2021, is seeking a Sr Software Developer/DevOps to guide and expand their technology platform. The role involves maintaining stability and accountability of SafelyYou products while enabling rapid growth of new services. Responsibilities include ensuring security, stability, improving developer experience, managing data, and automating tasks. The ideal candidate should have extensive AWS knowledge, deep understanding of Linux internals, broad technology interests, strong motivation, laziness for automation, kindness, and relevant experience in managing AWS resources and DevOps practices.

Commis - Burgers

Company: Kitopi

Location: Other US Location

Posted Jan 15, 2025

The job description outlines responsibilities for a kitchen role, ideally in burgers or fast food. The role involves preparing and organizing ingredients, assisting in cooking, maintaining cleanliness, supporting the team, and participating in training. The ideal candidate should have at least 1 year of kitchen experience, a passion for food, ability to work in a fast-paced environment, strong attention to detail, commitment to food safety, excellent communication skills, and flexibility for various shifts.

Sr. Embedded Linux Developer - Hardware (must be based in Quebec)

Company: SafelyYou

Location: Other US Location

Posted Jan 15, 2025

SafelyYou, a mission-driven company spun out of UC Berkeley AI Research Lab, is rapidly scaling after raising $60m in 2021. The company focuses on developing AI to support care for those with Alzheimer's disease, dementia, and other cognitive impairments. Their first product reduces falls, the leading cause of hospitalization for dementia patients. As a senior embedded Linux Developer, you'll design and develop IoT AI vision sensors and life safety devices, partnering with product management and mentoring junior team members. The ideal candidate has experience with embedded Linux systems, system software, video processing pipelines, and hardware knowledge.

Customer Support Analyst - L1

Company: illion

Location: Other US Location

Posted Jan 15, 2025

illion is a leading provider of data and analytics services in Australia, New Zealand, and the UK. They offer end-to-end customer management solutions to clients in various sectors. The Level 1 Client Support Analyst role involves providing first-level support to clients, cultivating relationships, proactively informing clients of issues, and collaborating with internal stakeholders. The role requires shift work and on-call duties. Qualifications include experience in sales support or operations, basic SQL and coding knowledge, understanding of credit risk, and strong communication skills. illion values diversity, inclusion, and integrity, offering perks like flexible working, education assistance, and a supportive culture.

Senior Demand Planner - Phone Cases & Screen Protectors

Company: Mous

Location: Other US Location

Posted Jan 15, 2025

Mous is a tech and lifestyle brand focused on creating high-quality, purposeful products. They are seeking a Senior Demand Planner to join their Pakistan team, responsible for managing the Sales & Operations Planning (S&OP) process for phone cases and screen protectors. The role involves collaborating with cross-functional teams, aligning forecasts with business goals, and ensuring optimal stock levels. Mous offers a competitive compensation, dynamic work culture, growth opportunities, professional development perks, seamless remote collaboration, and long-term benefits. They value authenticity, integrity, and diversity, and are committed to creating a better world through their actions.

Operations Enablement Manager

Company: Shippeo

Location: Other US Location

Posted Jan 15, 2025

Shippeo, founded in 2014, is a global leader in real-time multimodal transportation visibility, serving major brands like Coca-Cola, Carrefour, and Renault. The company has raised €110 million in funding and grows by 80% year-on-year. They are seeking a passionate individual to join their Operations Excellence team, focusing on process and product documentation, training program development, and project management. The ideal candidate should be a natural problem solver, excellent communicator, detail-oriented, skilled in project management, and adaptable to a dynamic SaaS environment.

CRM Automation Analyst - Leafio

Company: Montu

Location: Other US Location

Posted Jan 15, 2025

Montu, a leading health tech company in Australia and Europe, is seeking a CRM Automation Analyst for a fully work-from-home position with access to coworking spaces in Sydney, Melbourne, and Brisbane. The role involves supporting the development, execution, and refinement of multichannel campaigns and CRM communications. Key responsibilities include delivering and executing campaigns, marketing automation, customer data analysis and reporting, data governance and compliance, and being a Braze Super User. The ideal candidate should have demonstrated experience in CRM lifecycle or marketing automation roles, proficiency in HTML, CSS, Braze, and SQL, and excellent collaboration and communication skills.

Sales Development Exec (NE)

Company: Parcelhero

Location: Other US Location

Posted Jan 15, 2025

ParcelHero, a UK-based parcel delivery price comparison site with over 5 million annual visitors and 100+ remote employees, is seeking highly motivated Sales Development Executives. The company offers a collaborative culture, innovative solutions, and excellent career growth opportunities. The role involves cold calling, lead generation, and qualifying leads, with an attractive bonus structure and strong prospects for progression. The ideal candidate should have 2+ years of sales experience, strong communication skills, and proficiency with CRM systems.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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