Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

SAS Statistician

Company: Cardinal Health

Location: Other US Location

Posted Dec 31, 2024

The text describes a job posting for a SAS Statistician position at Cardinal Health, a global integrated healthcare services and products company. The role involves creating analytic data sets, conducting statistical analyses, and designing reports to disseminate research findings. The candidate should have a Bachelor's degree in Mathematics, Statistics, Computer Science, or a related technical degree, along with 8+ years of experience in Data Analytics and Statistical Analysis. The role requires experience with administrative claims and survey-based healthcare data, preferably oncology-related. The company values diversity and inclusion and is an Equal Opportunity Affirmative Action employer.

Commercial Office Specialist

Company: Aspen Technology

Location: Other US Location

Posted Dec 31, 2024

The Role of a Proposal and Contract Specialist at AspenTech involves organizing, authoring, and presenting customer-facing responses, including budgetary quotes, requests for information, proposals, market assessments, and contracts. The role requires liaison with various departments and customers, ensuring quality deliverables, and managing full authorization and approval of the final customer-facing package. The specialist must follow AspenTech's needs for banking, legal, security, development, business, commercial terms, and conditions. They will act as the primary point of contact, lead and participate in customer meetings, prepare and manage customer correspondence, and provide up-to-date information into sales pipeline and forecasting data.

Beowulf Technical BA

Company: Barclays

Location: Other US Location

Posted Dec 31, 2024

The role of a Technical Business Analyst at Barclays involves spearheading the evolution of the digital landscape, driving innovation and excellence. The position requires a strong understanding of Business Analysis, requirements gathering, and the Trade Life Cycle. Knowledge of Excel, DB technologies (Oracle SQL Server), Data Analysis, OO or scripting languages, and agile methodologies is required. The role is based in Pune.

Senior DevOps

Company: Aspen Technology

Location: Other US Location

Posted Dec 31, 2024

AspenTech is a global leader in asset optimization software, seeking a Senior DevOps Engineer to join their RampD Aspen Cloud team. The role involves overseeing deployment and operations of tools supporting collaboration and productivity, and maintaining and improving in-house DevOps code. The candidate should have a Bachelor's degree in computer science or equivalent experience, strong experience with AWS, Docker, EKS, Helm, Terraform, SCM, CICD systems, artifact repositories, vulnerability scanning, GitOps, and monitoring systems. The candidate should also have exposure to agile development methodologies, strong written and verbal communication skills, and strong customer service skills.

2024-2025 Campus Graduate - Research & Development (BS/MS)

Company: Dow

Location: Other US Location

Posted Dec 31, 2024

Dow is a company that values diversity, sustainability, and employee growth. They offer competitive benefits, a global PTO policy, and opportunities for learning and development. The company is committed to equal opportunities and encourages employees to bring their whole selves to work.

Software Development Engineer Test

Company: Barclays

Location: Other US Location

Posted Dec 31, 2024

The role of a Software Development Engineer Test at Barclays involves designing, developing, and executing testing strategies to validate functionality, performance, and user experience. The candidate should have experience with BDD, automation development using Selenium and Cucumber, Core Java, Python, and mobile automation testing tools. Knowledge of payment landscape, banking domain, and integrating testing into the DevOps pipeline is also required.

Network Operations Engineer

Company: Barclays

Location: Other US Location

Posted Dec 31, 2024

The role of a Network Operations Engineer at Barclays involves building and maintaining infrastructure platforms and products using various hardware, software, networks, and cloud computing platforms. The goal is to ensure reliability, scalability, and security of the systems. The role also includes incident management, automation, security implementation, teamwork, and learning of industry trends. The expectations include consulting on complex issues, mitigating risk, managing controls, and communicating complex information.

Growth Marketing Analyst, Bloom

Company: SWORD Health

Location: Other US Location

Posted Dec 31, 2024

Sword Health is a company on a mission to free two billion people from pain by using technology to predict, prevent, and treat pain. They have achieved significant success with 67% of members achieving a pain-free life and a 70% reduction in surgery intent. They hold the majority of industry patents, have raised over $300 million, and have been recognized as a Forbes Best Startup Employer in 2024. They are looking for a Growth Marketing Associate to help them build a pain-free world powered by technology and enhanced by people.

Senior Full-Stack Engineer, Core Tech

Company: Arkadium

Location: Other US Location

Posted Dec 31, 2024

Arkadium is seeking a senior full-stack engineer to join their core tech team. The role is based in Portugal with remote options for candidates outside the Lisbon area. Responsibilities include leading end-to-end development, architecting and designing full-stack solutions, and optimizing application performance. Requirements include a bachelor's degree in computer science, 5+ years of experience as a backend engineer, and proficiency in JavaScript/TypeScript and RESTful APIs. Benefits include competitive compensation, health insurance, and a unique culture of transparency and fun.

JPN Operator - Represented/Tariff

Company: Dow

Location: Other US Location

Posted Dec 31, 2024

Dow is a company that values integrity, respect, and safety for its customers, employees, and the planet. They prioritize diversity, collaboration, and sustainability in their operations. The company offers competitive benefits, growth opportunities, and a positive work environment.

Sr Power Systems Engineer I

Company: Aspen Technology

Location: Other US Location

Posted Dec 31, 2024

The role involves working closely with customers to design, configure, and implement advanced applications using AspenTech's Digital Grid Management monarch platform for power grids. The Senior Power Systems Engineer will provide ongoing customer support to ensure reliable performance and world-class customer satisfaction.

Lead Solution Architect - Pega

Company: Barclays

Location: Other US Location

Posted Dec 31, 2024

The role of a Lead Solution Architect at Pega at Barclays involves safeguarding customers and the bank by identifying bad actors and making Barclays the safest bank to bank with. The role requires experience with Pega Lead Solution Architect certification, AWS Professional or Associate Solution Architect certification, REST APIs, Apache Kafka, DevSecOps, and EKS. Other highly valued skills include setting up or migrating client-managed Pega Platforms managed on EKS on AWS or Azure, having a Master's degree in Computer Science or equivalent, and experience with caching solutions and search tools. The role can be based in Northampton, Glasgow, or Knutsford.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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