Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

System Engineer

Company: Symbotic

Location: Other US Location

Posted Dec 30, 2024

Symbotic is seeking a System Engineer to run their system control center, drive CI continuous improvement and troubleshooting projects, and ensure best system performance. The System Engineer will work with the Customer Operations organization to lead day-to-day operations of Symbotic's robotic material handling system, engage with onsite customers, and drive operational excellence.

Technical Support Manager

Company: bloXroute

Location: Other US Location

Posted Dec 30, 2024

The job posting is for an experienced Technical Support Manager at bloXroute. The role involves managing a team of Technical Support Engineers, working closely with users to understand their needs and help them maximize the value of bloXroute products and services. The manager will lead and mentor the team, assess and implement new customer support tools, and continuously improve technical support processes. The manager will also manage and escalate technical solutions to Engineering teams and maintain clear documentation of technical issues and solutions. The role requires 5+ years of experience as a Technical Support Manager, proven management skills, understanding of blockchain networks, and excellent communication skills.

Power Systems Developer

Company: Aspen Technology

Location: Other US Location

Posted Dec 30, 2024

The role involves working on a multidisciplinary team to create advanced applications for Energy Management Systems (EMS) that enable customers to perform efficient and holistic real-time monitoring of complex transmission networks. The role requires designing, developing, and testing software applications, analyzing customer requirements, and maintaining existing power system software applications.

Lead, Marketing Operations

Company: Kyndryl

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Marketing Operations Professional at Kyndryl. The role involves overseeing all financial aspects of the marketing team, ensuring financial health through strategic planning, monitoring, and analysis of budgets. The key responsibilities include budget planning and development, budget monitoring and analysis, financial compliance and controls, and stakeholder collaboration. The company offers a growth-oriented environment with opportunities for career advancement, learning, and development. The ideal candidate should have 6+ years of marketing experience, financial management, and budget planning skills. Strong communication, analytical thinking, business acumen, and stakeholder management skills are required.

Supervisor, Region Operations

Company: Brightspeed

Location: Other US Location

Posted Dec 30, 2024

Brightspeed is a company reimagining the way people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, their vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers. They are looking for an experienced Supervisor Region Operations to join their team and manage technicians in specific service areas, providing quality residential and business communications services, and promoting and selling Brightspeed products and services while providing a service experience that exceeds customers' expectations.

Runner Experience Representative (German Speaker)

Company: Brooks Running

Location: Other US Location

Posted Dec 30, 2024

The text describes the culture and values of Brooks Sports, emphasizing their commitment to movement, innovation, and customer success. The B2C Customer Experience Representative German Speaker role is detailed, requiring customer service skills, language proficiency, and familiarity with Brooks' SOPs and processes.

PM

Company: Fractal

Location: Other US Location

Posted Dec 30, 2024

The text expresses a positive sentiment about working in a company where people are committed to their work and believe in what they are doing. The company values passion, customer focus, and continuous improvement. The text also highlights the company's commitment to delivering high-quality projects on time and effectively managing teams and client relationships.

Technical Support Manager

Company: bloXroute

Location: Other US Location

Posted Dec 30, 2024

The job posting is for an experienced Technical Support Manager at bloXroute. The role involves managing a team of Technical Support Engineers, working closely with users to understand their needs and help them maximize the value of bloXroute products and services. The manager will lead and mentor the team, assess and implement new customer support tools, and continuously improve technical support processes. The manager will also manage and escalate technical solutions to Engineering teams and maintain clear documentation of technical issues and solutions. The role requires 5+ years of experience as a Technical Support Manager, proven management skills, understanding of blockchain networks, and excellent communication skills.

Field Support Engineer

Company: Aspen Technology

Location: Other US Location

Posted Dec 30, 2024

The text describes the role of Customer Support Engineers at AspenTech, who provide ongoing support to complex Operations Technology OT systems, expand their technical knowledge, and contribute to better customer service. The ideal candidate should have a Bachelor's degree in Electrical, Computer, or Software Engineering, and relevant work experience. The role requires excellent customer management skills, communication and writing skills, and the ability to work on multiple projects in a fast-paced environment.

Aviation Systems Architect

Company: EchoStar

Location: Other US Location

Posted Dec 30, 2024

EchoStar Corporation is seeking an Aviation Systems Architect to work in their Hughes Network Systems division. The role involves defining the solution level architecture, writing technical system requirements, and working with engineering teams to ensure compliance with system requirements. The position requires occasional travel and has a competitive compensation package.

Lead II, Procurement

Company: Kyndryl

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Procurement Sourcing professional at Kyndryl. The role involves acquiring goods, services, and intellectual property assets to propel the company forward. The ideal candidate should have at least 5+ years of IT Procurement strategic sourcing experience, procurement experience in software or IT solutions, and proven experience in negotiating contract terms with suppliers. The position offers opportunities for personal and professional development, global collaboration, and a supportive work environment.

Business Development Specialist, Korea

Company: Jane Street

Location: Other US Location

Posted Dec 30, 2024

The text is about hiring an experienced Business Development Specialist based in Hong Kong to work with external partners and help develop a strategy for the Korea market. The role is people-focused, requiring building and maintaining relationships, traveling, and representing the firm externally. The ideal candidate should have 5+ years of experience in an exchange-facing role, a solid understanding of the Korean market, and fluency in Korean and English.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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