Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Campus graduate 2024-2025 - Improvement Engineer

Company: Dow

Location: Other US Location

Posted Dec 30, 2024

Dow is a company that values integrity, respect, and safety for its customers, employees, and the planet. They focus on delivering excellence through their people, who are a diverse community of relentless problem solvers. The company offers a challenging and meaningful role as an Improvement Engineer, with responsibilities including implementing capital and non-capital improvement projects, understanding and managing chemical process and process control systems, and providing input for work practice improvements. The qualifications include a Bachelor's degree in chemical or mechanical engineering and fluent language skills in German and English. Preferred skills include strong problem-solving abilities, in-depth understanding of technology and work practices, and knowledge of legal requirements for plant improvements. The company offers total rewards programs, competitive retirement benefits, employee stock purchase programs, and various other benefits and opportunities for growth and development.

JR-202423740 Marketing Digital Designer - GM Europe

Company: General Motors

Location: Other US Location

Posted Dec 30, 2024

The text describes a digital content role at General Motors, focusing on creating impactful brand-led content for social media, showrooms, and events. The role involves developing creative digital artwork, animated graphics, and visuals for various campaigns and activities. The candidate should have 5+ years of design experience, preferably in-house, and be familiar with design fundamentals and tools such as Adobe Creative Suite. The company aims to achieve a world with zero crashes, zero emissions, and zero congestion, and they strive to be an inclusive company with a focus on diversity and equal employment opportunities.

Analyst, Cybersecurity Operations (Detection & Response) L3

Company: McDonald’s Global Technology

Location: Other US Location

Posted Dec 30, 2024

The text describes McDonald's growth strategy, focusing on digital and drive-thru services, AI and robotics, and global technology to improve customer experience and spread happiness. The L3 Response Analyst role within Global Cyber Security GCS involves monitoring and analyzing system activity, identifying and analyzing potential threats, and collaborating with stakeholders to remediate cybersecurity incidents. The ideal candidate should have experience in security operations, incident response, and knowledge of cybersecurity practices, cloud technologies, and incident handling procedures.

Lead Identity Engineer CA Siteminder

Company: Simeio

Location: Other US Location

Posted Dec 30, 2024

Simeio is a global IAM service provider offering various services such as Access Management, IGA, PAM, and CIAM. They are looking for a Lead Engineer to work on big projects with global clients. The role involves implementing high-quality projects, influencing stakeholders, and delivering Site Minder projects. The company offers IAM Consultancy services, focuses on end-to-end SSO, and has offices worldwide.

Technical Support Engineer

Company: ServiceNow

Location: Other US Location

Posted Dec 30, 2024

The job description for a Technical Support Engineer at ServiceNow is detailed and outlines the responsibilities, required skills, and desired qualifications for the role. The company values inclusivity and offers a collaborative work environment with competitive compensation and benefits.

Product Manager (Dev)

Company: monday.com

Location: Other US Location

Posted Dec 30, 2024

The text describes Monday.com as a Work OS that allows organizations to manage all their work in one place. It emphasizes their commitment to building an organization with a shared mission. The text also discusses the Dev product, which operates as a startup entity within the company. It has a team of over 30 individuals and is dedicated to streamlining processes, fostering collaboration, and empowering teams to work flexibly and creatively. The company is looking for a Product Manager with an entrepreneurial spirit to take the Dev product to new heights.

Lead Identity Engineer CA IDM

Company: Simeio

Location: Other US Location

Posted Dec 30, 2024

Simeio is a global identity and access management service provider offering a range of services including Access Management, IGA, PAM, and CIAM. The Lead Engineer role involves implementing high-quality projects, leading teams, and influencing stakeholders. The company offers a wide range of services and has partnerships with leading IAM software vendors. Simeio provides services to numerous Fortune 1000 companies across various industries.

Analyst, Cybersecurity Operations (Detection & Response) L2

Company: McDonald’s Global Technology

Location: Other US Location

Posted Dec 30, 2024

The text describes McDonald's growth strategy, focusing on digital transformation, delivery, and drive-thru services. The company aims to strengthen its brand and provide a fast, easy experience for customers. The text also highlights McDonald's commitment to cybersecurity, with a focus on protecting information assets and preparing for a career that will impact the world.

Junior Structural Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Dec 30, 2024

BAE Systems is looking for a Junior Structural Engineer to support DoD efforts. The ideal candidate has good problem-solving skills and ability to apply structural engineering principles to unique loading conditions and environments. The role requires working and operating knowledge of drafting tools like REVIT and AutoCAD. The candidate should have a BS in Civil Engineering or Architectural Engineering with a focus in structural or similar engineering from an ABET accredited program and 12 years of experience.

Legal Assistant

Company: Shutterstock

Location: Other US Location

Posted Dec 30, 2024

The text describes a Legal Assistant role at Shutterstock, which is varied, fast-paced, and involves stakeholder management, professional customer service, and administrative tasks. The role requires 24 years of experience, self-drive, organization, problem-solving skills, attention to detail, and proficiency in Google Apps, Microsoft Office, and other digital tools. The role offers a direct impact on the company's success, flexible work arrangements, a competitive benefits package, and a diverse and inclusive work environment.

Advisory Solution Consultant - Security & Risk

Company: ServiceNow

Location: Other US Location

Posted Dec 30, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform to connect people, systems, and processes. They aim to empower organizations to find smarter, faster, and better ways to work. The company is looking for a Solution Consultant to support ITX Security Solution Sales, guide revenue for one of their products, and provide product-specific solutions during sales cycles.

Solution Sales Executive - Technology Workflow

Company: ServiceNow

Location: Other US Location

Posted Dec 30, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform to connect people, systems, and processes. They aim to empower organizations to find smarter, faster, and better ways to work. The Solution Sales Manager role involves overseeing market success for specific product lines, supporting territory strategy and planning, and championing diversity and belonging. ServiceNow is an equal opportunity employer and strives to create an accessible and inclusive experience for all candidates.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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