Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Order Management Representative

Company: medmix

Location: Other US Location

Posted Jan 31, 2025

medmix is a global leader in high-precision delivery devices, with over 900 active patents and 14 production sites worldwide. The company is seeking an Order Management professional to deliver excellent service, manage KPIs, and provide customer support. The role involves operating shared email inboxes, executing date changes, and working closely with Warehouse and Logistics Operation teams. The ideal candidate should have work experience in customer service and order management, proficiency in MS Office, SAP knowledge, and strong English communication skills. Benefits include a base salary range of $53,000 - $58,000 USD annually, paid time off, company holidays, health insurance, and a 401k plan with a 100% employer match up to 6% of annual base salary. medmix is an equal opportunity employer committed to diversity and offers growth opportunities in a globally successful and dynamic business.

Inside Sales - Customer Experience Senior

Company: medmix

Location: Other US Location

Posted Jan 31, 2025

medmix, a global leader in high-precision delivery devices, is seeking a customer-focused individual for a customer experience role. The successful candidate will serve as the primary point of contact for customers, manage third-party intermediaries, and ensure a safe work environment. Key responsibilities include proactive customer communication, building relationships with customers, and managing customer requirements. The role involves leadership tasks such as owning and managing proactive communication with customers, and functional tasks like responding to quotation requests and managing customer accounts. The ideal candidate should have a Bachelor's degree, at least 2 years of customer-facing commercial experience, excellent organizational skills, and a high level of customer proximity. A competitive salary and benefits package are offered.

Customer Support Specialist (native or expert German)

Company: SHERPANY

Location: Other US Location

Posted Jan 31, 2025

Sherpany is seeking a Customer Support Specialist fluent in German and English to provide first-line support to users of their meeting management software. The role involves delivering fast and reliable support, running training sessions, and collaborating with internal teams to improve the customer experience. The ideal candidate will have experience in CRM tools, strong problem-solving skills, and excellent communication abilities. Sherpany offers an international work environment, personal development opportunities, and a focus on employee wellbeing. The recruitment process includes several interviews and a 6-month onboarding plan to ensure the candidate's success.

Billing Operations Specialist

Company: Informa

Location: Other US Location

Posted Jan 31, 2025

Informa is an international business that connects specialists with knowledge through live and on-demand events, digital and data-driven services, and academic research. They are home to over 10000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. The company is seeking a Billing Specialist to generate invoices, review contracts, determine revenue recognition, and provide excellent customer service. The role requires excellent communication, meticulous attention to detail, and practical skills. The Billing Specialist will execute billing procedures, maintain quality control, ensure revenue recognition follows Informa Group Policy, and build relationships with clients. The preferred candidate will have experience with contract review and maintenance, excellent account reconciliation skills, and proficiency in SAP. Informa offers a flexible work environment, great community, broader impact opportunities, career development, time out, competitive benefits, strong wellbeing support, and recognition for great work.

Software Sales Engineer

Company: stow Group

Location: Other US Location

Posted Jan 31, 2025

Movu US is seeking a Software Sales Engineer to help customers envision and implement automated storage solutions. The role involves understanding customer requirements, developing comprehensive quotes, and leading the design and customization of software solutions. The ideal candidate should have a Bachelor's degree in Robotics, Computer Science, Engineering, or a related field, with multiple years of experience in the material handling/warehousing industry. The position requires extensive travel, including training in Belgium and visits to customer sites in the US and Canada. Movu US offers a competitive benefits package, including health insurance, a 401K match, and tuition reimbursement.

Financial Crime Data Manager

Company: Zopa Bank

Location: Other US Location

Posted Jan 31, 2025

Zopa, a peer-to-peer lending company founded in 2005, has evolved into Zopa Bank, focusing on customer-centric banking. They are redefining finance, prioritizing people, and have been recognized as one of the UK's most loved workplaces. The Financial Crime risk team within the 1st Line of Defence Risk Function is seeking a skilled data analyst to lead Financial Crime Analytics, design customer risk rating and transaction monitoring, and explore new risk management methods using AI and machine learning.

Team Lead Operations Wealth & Process Perfomance (m/f/x)

Company: Scalable Capital

Location: Other US Location

Posted Jan 31, 2025

Scalable Capital, a leading digital investment platform in Europe, is seeking an experienced Operations team leader. The role involves guiding and leading the Wealth and Process Performance Management business unit, ensuring operational excellence, and optimizing team abilities. The ideal candidate should have proven analytical and problem-solving skills, expert knowledge of trading processes, and passion for innovative process design and agile product development. The company offers a supportive work environment, international relocation support, flexible vacation policy, and an attractive compensation package.

Senior DevOps Engineer (Kubernetes)

Company: Ajax Systems

Location: Other US Location

Posted Jan 31, 2025

Ajax Systems, a European security technology company founded in 2011, is seeking a Senior DevOps Engineer with 3+ years of Kubernetes and AWS EKS experience. The role involves managing Kubernetes, migrating from EC2 to Kubernetes, building new CI/CD pipelines, and ensuring cost optimization and security best practices. The company offers a flexible, collaborative work environment, opportunities to influence product creation, and the chance to work on a global, useful product.

Working Student (m/f/d) Project Management Office & Change Management

Company: NETZSCH Group

Location: Other US Location

Posted Jan 31, 2025

NETZSCH Pumps & Systems, a global specialist in pumping complex media, is seeking a working student for a 12-month SAP template project. The role involves supporting project management, analyzing progress, budget, and risks, and assisting with change management and internal communications. The ideal candidate should be studying business administration, business informatics, or a similar field, with initial experience in project management and SAP being advantageous. Good German and English language skills are required. The position offers flexible working hours of 10 to 20 hours per week.

Project/Product Manager - Web/software development

Company: Spiralyze

Location: Other US Location

Posted Jan 31, 2025

Spiralyze is a successful US-based web AB testing company with high-profile clients. They use design and experimentation to boost client revenue. The company, with 180 employees, is the largest in a rapidly growing industry. They conduct extensive research to identify customer obstacles and convert insights into designs for AB testing. The Account Manager role involves coordinating teams, strategic planning, and maintaining client enthusiasm. The company values diligence, project management experience, excellent communication, curiosity about technology, and full-time availability. They offer growth opportunities, tech reimbursement, education, and paid leave. This role is ideal for those interested in technology and psychology.

Billing Specialist

Company: Informa

Location: Other US Location

Posted Jan 31, 2025

Informa is a global business that connects specialists with knowledge through live events, digital services, and academic research. They are home to over 10000 colleagues across 30 countries and are a member of the UK's FTSE 100 group. The Global Support team provides expert guidance and hands-on support to various business teams. The company is currently seeking a Billing Specialist to process and audit orders for over 40 Informa events, ensuring accurate and timely revenue and accounts receivable. The ideal candidate should have a high school diploma, knowledge of billing procedures, and proficiency in MS Office applications. Informa offers a flexible work environment, excellent benefits, and opportunities for career development.

Senior Software Engineer - Test Automation (Digital Trials)

Company: Veeva

Location: Other US Location

Posted Jan 31, 2025

Veeva Systems, a mission-driven organization and pioneer in industry cloud, is seeking a Senior Software Engineer for Test Automation. The role involves contributing to the delivery of mission-critical Vault applications, working with cutting-edge technologies, and developing/maintaining automated tests. The ideal candidate should have 5+ years of experience in software testing, test automation, or software development, with strong knowledge of Java, automated test frameworks, and CICD tools. The company offers a range of benefits, including health insurance, a fixed bonus, and an allowance for wellness and fitness programs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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