Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Lead - Account Management (SME)

Company: Sutherland

Location: Other US Location

Posted Jan 31, 2025

Sutherland is looking for a leadership-oriented and self-motivated individual to join their team as a Senior Manager. The role involves handling support issues from Nessus customers, utilizing the Tenable Salesforce instance, and channeling customer feedback into Product Management and Research & Development. The ideal candidate should have a Bachelor's or Associate's degree, minimum of 2 years of experience in supporting a tech program or IT industry, and strong knowledge of networking, Linux/Unix, macOS, Windows administration, and patch deployment. They should also have a customer-oriented approach, time management skills, and the ability to build trust and rapport with team members.

Associate Product Manager (R-17365)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 31, 2025

Dun & Bradstreet is seeking an Associate Product Manager GTM to support product strategy and execution. The role involves working with cross-functional teams to ensure a seamless product launch, maximizing adoption, and driving customer engagement. The ideal candidate should have a degree in Business Administration, Marketing, Project Management, or related fields, with at least 2 years of B2B presales, solutions consulting, product management, or project management experience. Key responsibilities include developing go-to-market plans, sales enablement materials, and marketing campaigns. The role offers exceptional career growth opportunities and is based in London with a flexible hybrid work model.

Outbound Sales Representative (B2B)

Company: Snappr

Location: Other US Location

Posted Jan 31, 2025

Snappr, a global on-demand marketplace for professional photography, is seeking a Sales Representative B2B for its Manila office. The role involves conducting outbound calls, booking photoshoots for customers in the US and AU, and providing exceptional customer service. The ideal candidate should have proficiency in English, a positive mindset, and a passion for customer service. Snappr offers competitive benefits including monthly on-target earnings, HMO, and a great workspace in Ortigas CBD. The company culture emphasizes extreme ownership, diversity, and a league of A-players dedicated to peak performance.

Technical Support & Operator Instructor

Company: John Deere

Location: Other US Location

Posted Jan 31, 2025

John Deere Forestry, a leading global company in the forestry equipment sector, is seeking a Technical Support and Operator Instructor for a full-time position in Carlisle. The role involves optimizing and installing John Deere Forestry equipment, providing technical support and training to UK customers, and demonstrating skillful operation of harvesting and forwarding equipment. The ideal candidate should possess excellent organizational skills, problem-solving abilities, and a good understanding of mechanical, hydraulic, and electrical systems. John Deere Forestry offers a competitive remuneration package, including a competitive salary, flexible working environment, overtime, a bonus scheme, and excellent pension and health benefits.

Senior Product Manager (R-17358)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 31, 2025

Dun & Bradstreet is seeking a Senior Product Manager GTM to lead the launch and commercialization of products across multiple markets and channels. The role involves crafting the GTM strategy, driving product adoption, and ensuring revenue targets are met. The ideal candidate should have a degree in Business Administration, Marketing, Project Management, or related disciplines, with at least 8 years of B2B presales, solutions consulting, product management, or project management experience on data analytics products. The candidate should have a strong understanding of market research, competitive analysis, and customer needs assessment, with a proven track record of managing product launches and GTM strategies. Exceptional leadership, interpersonal, communication, and presentation skills are required. The role offers fantastic career development opportunities and is based in the vibrant Frankfurt office, with a hybrid work model.

Customer Success Specialist with German and English

Company: Sutherland

Location: Other US Location

Posted Jan 31, 2025

Sutherland, a global leader in digital transformation and customer service, is seeking a Customer Success Specialist for a new service center in Bulgaria. The role involves sales order creation, customer portal maintenance, query handling, dispute resolution, and MIS reporting. The ideal candidate should have excellent German and English language skills, strong analytical skills, order management experience, and the ability to work with high agility and attention to detail. The company offers long-term job security, additional health and life insurance, food vouchers, competitive salary, on-the-job training, and opportunities for professional development.

Senior Manager, Product Management Go To Market (R-17366)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 31, 2025

Dun & Bradstreet is seeking a Senior Manager of Go-To-Market Product Management for their London office. The role involves leading product launch strategies, working closely with cross-functional teams, and driving market adoption, competitive positioning, and revenue growth. The ideal candidate should have a degree in Business Administration, Marketing, Project Management, or related fields, with at least 8 years of B2B presales, solutions consulting, product management, or project management experience on data analytics products. Key responsibilities include developing and leading go-to-market strategies, defining success metrics, leading growth initiatives, and mentoring a team of product managers. Essential skills include strong understanding of market research, competitive analysis, and customer needs assessment, proven track record in managing product launches, excellent communication and project management skills, and the ability to collaborate with cross-functional teams.

Presales Solution Consultant

Company: Docebo

Location: Other US Location

Posted Jan 31, 2025

Docebo, a rapidly growing SaaS company, is seeking a Presales Solution Consultant. The role involves building relationships with prospective customers, partnering with the sales team, and delivering outstanding experiences. The ideal candidate should have previous experience in technical sales or similar roles, strong knowledge of enterprise technologies, and a growth mindset. Docebo offers a generous vacation policy, career progression opportunities, and a hybrid office model. The company is committed to diversity and inclusion.

Senior Mobile Security Engineer

Company: UL Solutions

Location: Other US Location

Posted Jan 31, 2025

The job description outlines a role in Application Security Vulnerability Analysis and Penetration Testing, requiring 35 years of experience. The role involves leading reverse engineering on Mobile Applications, vulnerability analysis, penetration testing, and assessment techniques. It also includes skills in technical report writing, attending training workshops, and sharing knowledge through internal and external trainings. The candidate should have a university degree in Computer Science or similar, and a good understanding of mobile platform environments, coding languages, networking protocols, and microcontroller architecture.

Customer Support Specialist

Company: MedTrainer

Location: Other US Location

Posted Jan 31, 2025

MedTrainer, a leading company in the healthcare industry, is seeking a Customer Support Specialist. The role involves handling customer inquiries via JIRA and phone calls, and requires 2 years of customer service experience, proficiency in English, and familiarity with CRM systems. The position is based in Querétaro, Mexico, with potential for home office. Benefits include major medical insurance, savings plan, English classes, and discount coupons. The company values problem-solving skills, excellent communication, and a customer-centric approach.

Quality Engineer - Coahuila

Company: John Deere

Location: Other US Location

Posted Jan 31, 2025

John Deere, a leading agricultural equipment company, is expanding its workforce and investing in technology to meet the growing demand for food, fiber, and infrastructure. The company is seeking a Quality Engineer in Coahuila, Mexico, to create and implement quality plans, ensure adherence to standards, and resolve quality issues. The ideal candidate will have expertise in quality tools, data analysis, and welding methods, along with proficiency in SAP ERP systems and CreoView KOTEM. A bachelor's degree in mechatronics, mechanical, metallurgical, or industrial engineering is required.

Event Representative

Company: Optimum

Location: Other US Location

Posted Jan 31, 2025

Optimum, a leader in connectivity, is seeking enthusiastic professionals to join their team. The Event Representative role involves driving market engagement, building community relationships, and delivering sales through community events. Responsibilities include coordinating and representing the company at local events, identifying and developing partnerships, planning and executing market-specific initiatives, and engaging with existing customers to identify needs and recommend tailored solutions. Qualifications include an associate or bachelor's degree in Marketing, Communications, or a related field, experience in event coordination, sales, or community outreach, strong interpersonal communication and sales skills, and the ability to work independently and as part of a team. Optimum is committed to empowering employees and fostering an environment of collaboration, innovation, and positivity.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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