Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Executive Assistant to GTM NA

Company: ElevenLabs

Location: Remote

Posted Dec 08, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on making information accessible through advanced technology and offer impactful roles with global opportunities.

Channel Account Manager

Company: FireMon

Location: Remote

Posted Dec 08, 2025

The text describes a Channel Vendor Manager role at FireMon, emphasizing relationship-building with partners, driving growth through collaboration, and contributing to innovative solutions for complex security challenges. It highlights required skills and the company's mission to provide advanced network security solutions.

Business Development Representative

Company: HubSpot

Location: Remote

Posted Dec 08, 2025

This text describes a Business Development Representative role at HubSpot with responsibilities including prospecting, collaboration with Account Executives, and scheduling demos. It outlines requirements like sales experience and language skills, along with benefits such as hybrid work, training, career growth, and wellness programs.

Principal Product Manager AI/ML Initiatives

Company: eClinical Solutions

Location: Remote

Posted Dec 08, 2025

eClinical Solutions seeks a Principal Product Manager to lead AI-driven innovations in clinical trials. The role emphasizes strategic vision, cross-functional collaboration, and impactful AI solutions. The company highlights a culture of inclusivity and growth opportunities.

Client Executive

Company: Atmosera

Location: Remote

Posted Dec 08, 2025

Atmosera seeks a Client Executive to drive Azure solutions sales, offering competitive salaries, comprehensive benefits, and growth opportunities. The role emphasizes strategic account management, technical expertise, and delivering measurable client value through innovative cloud-based solutions.

Principal Product Data Scientist

Company: Tripadvisor

Location: Remote

Posted Dec 08, 2025

This job posting highlights Viator's role as a leading travel experience marketplace, emphasizing opportunities to shape data science strategy, leverage AI technologies, and contribute to impactful product innovations. The position offers competitive compensation, flexible work arrangements, and a collaborative culture focused on customer-centric solutions.

Salesforce Business Analyst

Company: Guidehouse

Location: Remote

Posted Dec 07, 2025

This job posting outlines a Salesforce consulting role with requirements for experience and certifications, offering competitive compensation and comprehensive benefits.

Engineering Manager - Web Experience

Company: Dropbox

Location: Remote

Posted Dec 08, 2025

This text describes a Development Manager role at Dropbox, focusing on leading web platform development, shaping architecture, and managing cross-functional teams. It outlines responsibilities like technical vision, scalability, and team leadership, along with requirements and preferred qualifications for the position.

Sr. Project Manager - Salesforce

Company: CORESPHERE LLC

Location: Remote

Posted Dec 07, 2025

The job posting is for a Salesforce Project Manager to lead project management processes for client engagements. The ideal candidate should have strong leadership, communication, and analytical skills, as well as experience managing end-to-end Salesforce implementations using Agile Scrum methodology. The role involves serving as the primary point of contact with government agencies, ensuring compliance with contract terms and federal acquisition requirements, and managing multiple projects and remote delivery teams.

Global VP of Sales - YourCause from Blackbaud

Company: Blackbaud

Location: Remote

Posted Dec 07, 2025

Blackbaud seeks a dynamic Global VP of Sales to drive growth and lead their strategic business, emphasizing innovation, remote flexibility, and social impact. The role requires proven leadership in scaling sales teams and delivering measurable results while fostering a culture of purpose-driven collaboration.

Ecommerce Marketing Manager

Company: Cheeky

Location: Remote

Posted Dec 07, 2025

Cheeky is a fast-growing all-natural hygiene brand with a fun and unique product line. They are seeking an Ecommerce Marketing Manager to own customer lifecycle and retention marketing, support multichannel growth, and shape marketing strategy as the company scales. The role offers high impact, growth opportunities, and a fun, remote-friendly culture.

Salesforce B2B Commerce Architect

Company: Aleysian

Location: Remote

Posted Dec 07, 2025

The text describes a job posting for a Salesforce Commerce Architect role at Aleysian, highlighting the company's innovative culture, competitive salary, comprehensive benefits package, and commitment to diversity. It outlines key responsibilities, required skills, and the collaborative work environment, emphasizing growth opportunities and a supportive team atmosphere.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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