Customer Service Jobs in Remote

373,751 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Associate Client Support Representative (remote)

Company: Broadridge

Location: Baton Rouge, LA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Principal Solutions Engineer, Strategic DACH (German Speaking)

Company: Atlassian

Location: Munich, Germany / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Bilingual IT Solutions Analyst/Consultant (Childcare/Social Services Experience)

Company:

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Director, Product Management - NG-SIEM (Remote)

Company: CrowdStrike

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
leading provider of continuous test and error reporting solutions expanding new business and renewals within the largest named existing accounts achieving sales revenue and pipeline goals

Senior Account Executive

Company: Sauce Labs

Location: Remote

Posted Feb 03, 2025

Sauce Labs, a leading provider of continuous test and error reporting solutions, is seeking a Senior Account Executive with 5+ years of strategic enterprise sales experience. The role involves leading sales efforts, expanding new business, and renewals within the largest named existing accounts. The SAE will be responsible for achieving sales revenue and pipeline goals, maintaining and growing the revenue base, and partnering with Customer Support Managers to ensure positive engagement with Sauce products. The ideal candidate should have a strong business understanding, experience selling into SaaS, FinTech, Healthcare, Retail, CPG, Gaming, or Automotive industries, and proficiency in using a disciplined sales process. The role requires excellent communication skills, time management, and the ability to travel at least 25% of the time.

View Details Apply on BuiltIn

Nuclear Systems Code Development Intern - Summer 2025

Company: Kairos Power

Location: Alameda, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

SAP Managing Consultant S/4HANA

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Multifamily Installer

Company: Sunrun

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Software Engineer (Full-Stack)

Company: Expel

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Payroll Accounting Intern, 2025 Summer U.S.

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Manager, Risk and Compliance

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Field and Channel Marketing Program Manager, DACH

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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