Customer Service Jobs in Remote

373,751 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Digital Product Engineering company 18000+ experts across 36 countries 46 years hands-on experience

Associate Staff Engineer (CRM Dynamics)

Company: Nagarro

Location: Remote

Posted Feb 03, 2025

Nagarro is a global Digital Product Engineering company with over 18,000 experts across 36 countries. They are seeking an experienced IT professional with 46 years of hands-on experience in Canvas, Model-Driven apps, and Power Platform environments. The ideal candidate should have a strong understanding of Microsoft .NET framework, C, Power Apps, Power Platform, O365, and related Azure technologies. They should also have knowledge of security processes, industry best practices in the Dynamics 365 domain, and experience with Agile software delivery methodologies. The role requires excellent communication skills, the ability to collaborate effectively, and personal ownership of meeting deadlines.

View Details Apply on BuiltIn

Lead, Network Services

Company: Kyndryl

Location: Budapest, Hungary / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

VP & Sr Director, Technology - USRM Small Commercial

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Feb 03, 2025

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SSAM Large Market Senior Consultant I

Company: Allstate

Location: Remote

Posted Feb 03, 2025

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Commercial Finance Manager (Remote Eligible, U.S.)

Company: GE Vernova

Location: Wilmington, NC / Remote

Posted Feb 03, 2025

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Representative, Enterprise Ops Administration

Company: Kyndryl

Location: Alajuela, Costa Rica / Remote

Posted Feb 03, 2025

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Senior Sourcer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

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Associate - Field Services

Company: GE Vernova

Location: Boston, MA / Remote

Posted Feb 03, 2025

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Legal Services Manager (Primarily Home)

Company: American Family Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

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Manager, Luxury Hotel Strategic Accounts

Company: Aramark

Location: Rockville, MD / Remote

Posted Feb 03, 2025

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Sr Clinical Policy Analyst

Company: Healthfirst

Location: Remote

Posted Feb 03, 2025

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Multifamily Foreperson

Company: Sunrun

Location: Remote

Posted Feb 03, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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