Customer Service Jobs in Remote

373,866 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Big Data Engineer (Palantir)

Company: Nagarro

Location: Remote

Posted Jan 31, 2025

Nagarro is a global digital product engineering company seeking a highly experienced Senior Developer with expertise in Palantir for their Business Analytics & Insights team. The ideal candidate will collaborate with cross-functional teams to design and deliver impactful solutions across various domains. Key responsibilities include developing a comprehensive technical migration plan, building scalable and reusable frameworks, ensuring data quality, working with event-based and streaming technologies, and providing technical leadership. Qualifications include 8-10 years of IT experience, minimum 4 years of hands-on experience with Palantir, expertise in cloud platforms, strong background in data modeling, proficiency in PySpark and SQL, and excellent communication skills.

Program Manager, Customer Success Operations

Company: brightwheel

Location: Remote

Posted Jan 31, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking an experienced Program Manager to drive initiatives, improve operational efficiency, and enhance customer acquisition, onboarding, retention, and satisfaction. The ideal candidate should have at least 4 years of operations or program management experience, a deep understanding of customer needs, and exceptional stakeholder and project management skills.

Data Architect

Company: dLocal

Location: Remote

Posted Jan 31, 2025

dLocal offers an opportunity to join a global team, working with 900+ teammates from 25+ nationalities. The role involves defining data architectures, establishing data governance frameworks, and acting as a trusted advisor to the data team. The ideal candidate should have extensive experience in designing and managing scalable data architectures, proficiency in open-source technologies, and strong stakeholder management skills.

Mid-Market Account Executive

Company: Agiloft

Location: Remote

Posted Jan 31, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, recognized by top analysts like Gartner, Forrester, and IDC. The company's no-code platform is easily managed by business users, resulting in high customer satisfaction and renewal rates. Agiloft emphasizes a diverse and inclusive workplace, offering employee resource groups, flexible work hours, and a wellness day. The company is currently seeking experienced software sales professionals with a preference for CLM or related systems to join their success-driven culture.

Staff Accountant

Company: Proper AI

Location: Remote

Posted Jan 31, 2025

Proper is a rapidly growing tech startup based in San Francisco, seeking a Senior Accountant with an innovative mindset and cross-functional collaboration skills. The role involves financial reporting, general ledger management, compliance with GAAP and tax regulations, process improvement, and tax preparation. The ideal candidate should have advanced Excel skills, a strong understanding of US GAAP, familiarity with US tax regulations, and excellent communication skills. A Bachelor's degree in Accounting and 4-6 years of experience in a service-oriented or SaaS business, preferably with Big 4 experience, are required. The position is based in Mexico or Colombia.

Senior Program Manager, Customer Success Operations

Company: brightwheel

Location: Remote

Posted Jan 31, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking a seasoned Program Manager to lead the Customer Success Operations team, driving critical business functions, and improving operational efficiency. The ideal candidate should have at least 5 years of operations or program management experience, a deep understanding of customer needs, and exceptional stakeholder management skills.

Overlay Sales Specialist – Azure

Company: TTEC Digital

Location: Remote

Posted Jan 31, 2025

TTEC Digital is seeking a Sales Specialist for the Azure Overlay position, reporting to the Vice President of Sales for Microsoft. The role involves driving revenue growth, expanding the client base, and partnering with sales teams. The ideal candidate should have 10+ years of enterprise experience, 8+ years in sales or sales leadership, and 8+ years of experience with Azure technology solutions. The position is eligible for an annual incentive program and offers benefits such as medical, dental, vision, and tax-advantaged health care accounts. TTEC Digital has been certified as a Great Place to Work and is committed to diversity and inclusion.

ROW (Right-of-Way) Specialist - Texas (Remote)

Company: Vantage Point Solutions

Location: Remote

Posted Jan 31, 2025

Vantage Point Solutions, a growing telecommunications consulting and engineering firm, is seeking a qualified ROW Specialist. The ROW Specialist will ensure legal compliance of proposed projects, secure permits, and serve as a liaison between internal departments and clients. The role requires excellent communication skills, ability to work under tight deadlines, and proficiency with various software and MS Office programs. The position offers competitive pay and benefits, including medical, dental, vision, life, disability insurance, and a 401k. Vantage Point Solutions, founded in 2002, is an employee-owned company committed to client satisfaction and fostering a culture of teamwork, respect, and commitment.

Senior NLP Engineer (Dating App)

Company: Social Discovery Group

Location: Remote

Posted Jan 31, 2025

Social Discovery Group (SDG) is a global technology company specializing in dating, social, and entertainment apps. They have a portfolio of 70 social discovery platforms, focusing on AI, game mechanics, and video streaming. SDG invests in social discovery startups worldwide through their CVC fund, with over 500 million users in 150 countries. They aim to combat loneliness and isolation through digital reality. SDG is seeking a Senior NLP Engineer to enhance their suggestion system, requiring expertise in machine learning, NLP, and Python. The company offers remote work, vacation, wellness days, bonuses, professional training, health benefits, and a gamified gratitude system.

General Job Post

Company: Nextpoint

Location: Remote

Posted Jan 31, 2025

Nextpoint is a leading provider of cloud-based eDiscovery, litigation, and administrative services for legal organizations. Their powerful SaaS platform, combined with world-class support and engagement teams, helps law firms manage large data sets, identify relevant information via AI and complex searches, and organize evidence to build compelling arguments. Nextpoint's progressive, customer-focused approach has enabled them to remain independent and self-funded, fueling rapid growth. The company operates on a hybrid model, offering flexible work options. Nextpoint has adopted a mandatory COVID-19 vaccine policy for employee health and safety. They offer competitive benefits, including a PPO health plan, dental and vision, transit benefits, unlimited PTO, professional development stipend, home office stipend, 401k plan, and free in-office lunch. Nextpoint has been recognized as one of the 50 Best Small Companies to Work For in Chicago 2022. They strive for a diverse workplace, actively seeking to recruit, retain, and promote people of color and LGBTQ candidates.

Channel Sales Manager

Company: WatchGuard Technologies

Location: Remote

Posted Jan 31, 2025

WatchGuard is seeking a Channel Sales Manager (CSM) to promote and sell network security products within a geographic territory. The CSM will work closely with assigned partners to achieve revenue goals, develop new sales opportunities, and maintain regular contact for partner satisfaction. The role requires experience in channel management, cybersecurity, and MDR space, with a proven track record in partner management and sales. The base salary range is $107,000 - $127,000 USD, with potential for commissions up to 40% of on-target earnings. WatchGuard offers a flexible work philosophy, comprehensive benefits, and a commitment to diversity, equity, and inclusion.

Demand Generation Manager (U.S)

Company: SmartBug Media

Location: Remote

Posted Jan 31, 2025

SmartBug Media, a globally recognized digital agency, is seeking a Demand Generation Manager. The role involves leading demand generation efforts across digital commerce, integration, and web development. Key responsibilities include developing strategic market positioning, creating compelling thought leadership content, designing and executing virtual events, and maintaining a strong social media presence. The ideal candidate should have 5+ years of demand generation experience, expertise with HubSpot CMS and Marketing Hub, and a portfolio of video content and webinar recordings. Benefits include health insurance, paid leave, a 401k with employer matching, and remote work flexibility.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages