Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr. Software Engineer - Linux Sensor (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 27, 2025

View Details Apply on The Muse

Cyber Security Architect

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 27, 2025

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Territory Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 27, 2025

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Sr Enterprise Account Executive - Manufacturing

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 27, 2025

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Mgr Customer Success

Company: UKG

Location: Remote

Posted Jan 27, 2025

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Senior Principal Software Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 27, 2025

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Design Director, Global Brand

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 27, 2025

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financial inclusion for all team of problem solvers and innovators remove barriers to financial access

FIU Alerts Analyst

Company: Pathward

Location: Remote

Posted Jan 27, 2025

Pathward is a hybrid remote-office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. The Alerts Analyst I role involves analyzing customer and transactional activity to identify unusual activity, maintaining accurate documentation, and providing outstanding service to customers and internal employees. The company values diversity and inclusion, and encourages applications from all backgrounds. They offer a comprehensive benefits package and an annual performance-based incentive opportunity.

View Details Apply on BuiltIn

Physical Security Systems Consultant

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 27, 2025

View Details Apply on The Muse

Intern, Sustainability Solutions Researcher

Company: Autodesk

Location: Remote

Posted Jan 27, 2025

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Okta Platform Lead

Company: Abnormal Security

Location: Remote

Posted Jan 27, 2025

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Lease Administration Analyst

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 27, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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