Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Civil Pre Sales Dealer Enablement Trainer

Company: Trimble

Location: Westminster, CO / Remote

Posted Jan 25, 2025

Senior Software Engineer - API Clients

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 25, 2025

Senior .NET Development Engineer (*) Remote

Company: WEX

Location: Boston, MA / Remote

Posted Jan 25, 2025

Human Resources Business Partner

Company: Brilliant Earth

Location: Remote

Posted Jan 25, 2025

The HR Business Partner (HRBP) role at Brilliant Earth involves aligning business objectives with employees and management, delivering value-added services, and building and implementing meaningful programs. Key responsibilities include partnering with midlevel managers and senior leaders, providing day-to-day performance management guidance, developing people strategies, using data to analyze trends, and championing a culture of engagement. The role requires a Bachelor's degree, SHRM certification, and at least 4 years of experience in HR. Brilliant Earth offers excellent training, career growth opportunities, competitive compensation, and a robust benefits package.

Security Engineer

Company: Celonis

Location: Remote

Posted Jan 25, 2025

Inside Sales Specialist

Company: TASC

Location: Remote

Posted Jan 25, 2025

Regional Sales Manager (Remote-US)

Company: Nextech

Location: Remote

Posted Jan 25, 2025

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. The Regional Sales Manager role involves driving sales of Nextech's solutions to assigned physician markets, managing the full sales lifecycle, and maintaining strong customer relationships. The ideal candidate should have proven experience in business development, strong relationship management skills, and a customer-first approach. This is a remote role with up to 40% travel, including air travel and long-distance driving within the assigned territory. Nextech offers a generous annual bonus opportunity, 401k with employer match, flexible time off, 10 paid holidays, volunteer time off, insurance, health savings account, flexible spending account, 100% company-paid parental leave, life insurance, short-long term disability insurance, employee recognition program, wellness program, employee assistance program, corporate discounts, and pet insurance options.

Jr Product Manager

Company: Trimble

Location: Remote

Posted Jan 25, 2025

Staff Software Engineer (Backend)

Company: Seeq Corporation

Location: Remote

Posted Jan 25, 2025

Seeq, a remote-first company, is seeking a Staff Software Engineer to shape the technical direction and architecture of their software platform. The role involves leading the design and development of complex software systems, mentoring junior engineers, and evolving data-intensive applications to leverage cloud-native technologies. The ideal candidate is a productive engineer with a passion for crafting exceptional software, excellent problem-solving skills, and a strong understanding of software design principles. They should be comfortable with JVM languages, databases, distributed computing, and cloud platforms. The company offers competitive compensation, benefits, and a collaborative work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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