Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Director of Product

Company: Bread

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Internal Audit Manager

Company: ServiceNow

Location: Singapore / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Analyst, Data Science, US Retail Markets Distribution and Marketing

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 24, 2025

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talented Microsoft PowerApps Developer develop an internal approval application blend of technical expertise business acumen

Microsoft PowerApps Developer

Company: NTD Software

Location: Remote

Posted Jan 24, 2025

The job posting seeks a skilled Microsoft PowerApps Developer to create an internal approval application. The ideal candidate should have technical expertise, business acumen, and a user-focused approach. Responsibilities include developing user-friendly applications, adhering to industry standards, designing intuitive interfaces, translating business processes into applications, troubleshooting issues, collaborating with stakeholders, and adapting to evolving project scopes. Requirements include proven proficiency in PowerApps, experience in usability-focused application development, expertise in UI/UX design, strong troubleshooting skills, ability to translate business processes into functionality, proactive mindset, and availability during US business hours.

View Details Apply on BuiltIn

Principal Product Manager (Unified Ticketing Platform)

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

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Lead Data Engineer - Capital One Software (Remote)

Company: Capital One

Location: Richmond, VA / Remote

Posted Jan 24, 2025

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System Administration - AS400

Company: Kyndryl

Location: Bangkok, Thailand / Remote

Posted Jan 24, 2025

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Sr. Environmental Consultant

Company: J. J. Keller & Associates, Inc.

Location: Neenah, WI / Remote

Posted Jan 24, 2025

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Shared Services Representative - Remote - Fleet Management

Company: Enterprise Mobility

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

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UX Researcher

Company: ServiceNow

Location: Hyderabad, India / Remote

Posted Jan 24, 2025

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Dir, Inbound Product Mgmt

Company: ServiceNow

Location: Hornsby, Australia / Remote

Posted Jan 24, 2025

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Product/Dev Marketing Manager

Company: The Linux Foundation

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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