Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Data Center Research Analyst

Company: Meta

Location: Remote

Posted Jan 24, 2025

Meta is currently hiring for an experienced Data Center Research Analyst. The role involves tracking data center projects, monitoring construction timelines, and preparing industry analysis reports. The ideal candidate should have a Bachelor's degree in a relevant field, 5+ years of experience in research or analysis, and strong analytical and communication skills. Preferred qualifications include experience with data visualization tools like Tableau or Power BI. Meta, known for platforms like Facebook, Instagram, and Messenger, is committed to fostering a diverse and inclusive work environment. The role offers a competitive salary, bonus, equity, and benefits package.

Market & Competitive Intelligence Manager

Company: GANNETT

Location: Remote

Posted Jan 24, 2025

LocaliQ, a leading marketing solutions company, is hiring a Manager of Market & Competitive Intelligence. The role involves analyzing market trends, competitive landscapes, and consumer behavior to provide strategic insights. The ideal candidate should have 6+ years of experience in market research, data analysis, and strategic planning. They must be proficient in Excel, PowerPoint, and Word, and have strong facilitation and project management skills. The role offers a base salary between $100,000 and $120,000, with potential for variable compensation.

Design Director, Global Brand

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Design Director to lead its brand and strategy team. The role involves developing and scaling the ServiceNow brand identity, driving a design-led vision, and fostering an inclusive design culture. The ideal candidate should have 12+ years of design experience, 7+ years of people management, and a proven track record in leading integrated brand efforts. They must be comfortable with creative tools, have strong communication skills, and be able to influence marketing and business leadership.

Account Executive – Software Solutions - SMB

Company: eMoney

Location: Remote

Posted Jan 24, 2025

The Account Executive – Software Solutions role involves driving sales within a designated territory (West Coast), focusing on eMoney products in the SMB space. Key responsibilities include generating revenue, pursuing sales opportunities, executing sales strategies, and collaborating across teams. Requirements include a Bachelor’s degree or equivalent experience, 1-3 years of sales experience preferably in FinTech, and skills such as proven sales success, self-motivation, strong communication, negotiation, organization, and analytical abilities. The salary range is $52,000 - $69,000, with additional benefits including a commission program, retirement contributions, health insurance, sick leave, parental leave, and paid time off.

DevOps Engineer (Remote)

Company: HomeAdvisor

Location: Remote

Posted Jan 24, 2025

HomeAdvisor is seeking a DevOps Engineer to join their team. The role involves creating infrastructure for a rapidly expanding company, scaling out infrastructure, writing automation recipes, and working closely with product development, operations, and software testing teams. The ideal candidate will have 2+ years of experience in Kubernetes and EKS clusters, software release experience, and proficiency in continuous integration tools, containerization tools, automation tools, and version control systems. The company offers a competitive salary, performance bonus, equity package, comprehensive benefits, and a collaborative culture.

Product Designer (Remote)

Company: HomeAdvisor

Location: Remote

Posted Jan 24, 2025

HomeAdvisor is seeking ambitious Designers to redefine expectations in the home industry. The role involves creating user-centric, seamless solutions across digital and physical platforms. Successful candidates will be hands-on throughout the project lifecycle, demonstrating expertise in various design disciplines. They will design, prototype, and launch digital experiences, conduct user tests, and collaborate with cross-functional teams. HomeAdvisor values creative exploration, iteration, and attention to detail, fostering a casual yet productive atmosphere.

Senior HR Benefits Analyst

Company: Alight Solutions LLC

Location: Remote

Posted Jan 24, 2025

Alight, a company focused on human insights and cloud technology, is seeking a Senior HR Benefits Analyst. The role involves supporting health and insurance benefits administration, managing billing and invoices, and leading compliance-related items. Alight values diversity, equity, and inclusion, and offers a comprehensive total rewards package. The ideal candidate should have a background in HR, Finance, Accounting, or Business, with proficiency in Workday or other cloud-based systems.

Legal Intern (1L)

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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