Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Enterprise Sales Director, Consumer Services

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

2025 Summer Legal Internship

Company: Delta Dental Ins.

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

AI Product Manager for New Product

Company: MacPaw

Location: Remote

Posted Jan 24, 2025

MacPaw, a software company with headquarters in Boston, Kyiv, and Limassol, is seeking a Product Manager to develop and launch a new AI-powered product. The role involves creating and executing product strategies, overseeing product development, and managing stakeholder relationships. MacPaw offers a hybrid work model, medical insurance, flexible working hours, and opportunities for professional growth. The company is committed to Ukraine, veterans, and various social initiatives.

Represented Bodily Injury Adjuster - Pacific or Mountain Time Zones (Remote)

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Represented Bodily Injury Adjuster. The role involves investigating automobile accidents, assessing coverage and damages, and providing exceptional customer service. The adjuster will work remotely, handling responsibilities through various communication channels. They will negotiate settlements, communicate with customers and attorneys, and utilize innovative platforms. Allstate offers a comprehensive benefits package, including competitive pay, flexible scheduling, and ongoing training. Preferred qualifications include 2+ years of bodily injury claims handling experience, proficient communication skills, and knowledge of insurance policies. The role requires passing a background check and potentially obtaining an adjuster and/or appraiser license. The annual compensation ranges from $47,440.00 to $81,902.50.

Senior Financial Analyst

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking a Senior Financial Analyst for the COO Finance - Spend Portfolio Management (SPM) team. The role involves partnering with stakeholders, delivering actionable insights, and optimizing business growth. Key responsibilities include centralized reporting, forecast consolidation, managing quarter-end activities, and ad hoc requests. The successful candidate will report to the Senior Finance Manager of WWM Spend and will be a key player in spend management, financial analysis, and consolidated reporting. This is a hybrid role with a preference for candidates in the Pacific Time Zone. The ideal candidate should have a Bachelor's degree in finance or accounting, at least 6+ years of relevant experience, and strong analytical skills. They should also possess excellent communication skills, be a self-starter, and have a strategic mindset.

Strategy and Execution Lead - Neuropsych

Company: Biogen

Location: Remote

Posted Jan 24, 2025

The Strategy and Execution Lead (MLR Lead) for the Neuropsych Franchise is responsible for managing a high-quality and efficient content approval process, driving operations for respective brands/therapeutic areas, and partnering closely with Marketing and other business stakeholders. This role involves managing the front-line MLR review teams, ensuring effective collaboration, and continuous improvement in the MLR process. The S&E Lead will also prepare reports for Biogen executive leadership, collaborate on the risk framework structure, and manage contracted MLR Coordinators. Required skills include pharmaceutical/biotech experience, understanding of high-quality promotional content, strategic market trends, strong interpersonal skills, and experience with Veeva Vault PromoMats platform.

Financial Analytics Manager, HSG

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

This job overview details a position responsible for financial support and business partnership within the Healthcare Specialties Group, focusing on Henry Schein Products. Key responsibilities include managing OTD financial reporting processes, driving financial strategy, and providing insights to management. The role involves leading annual budget processes, collaborating with various teams, and improving forecast processes. Proficiency in MS Excel and knowledge of Oracle PBCS, HFM, Smartview, MS PowerBI are beneficial. The job requires strong analytical skills, excellent communication, and leadership abilities. A Bachelor's degree or higher is typically preferred, with 8+ years of relevant experience. The posted salary range is $95,990-$149,985, with potential for bonus and various benefits.

Lead Field Service Engineer - Automation

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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