Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Surety Senior Underwriter

Company: Liberty Mutual Insurance

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Head of Microsoft Alliance LATAM

Company: Kyndryl

Location: Sebring, FL / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Head of Microsoft Alliance LATAM to lead growth, revenue, and customer adoption through innovative partnerships. The role involves managing a team to expand services signings and revenue, collaborating with customer partners, and creating, building, and managing relationships with alliance partners. The ideal candidate should have 5+ years of sales and business development experience, deep knowledge of Microsoft Partner programs, and outstanding client management skills. Kyndryl offers a competitive compensation range, comprehensive benefits, and opportunities for career growth.

Software Engineer II - Message Security Detection

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is recruiting a Software Engineer to join the Threat Response Engine team, crucial in their mission to safeguard global enterprises from diverse email threats. Utilizing behavioral AI, they've developed advanced protection for over 15% of Fortune 500 companies. The role involves architecting, designing, and building the Automated Threat Response Engine, operationalizing a highly autonomous and scalable threat response system for multiple datacenters and regions. The ideal candidate should have 3+ years of Python backend development experience, proven ability to solve complex problems, and experience with log analytic tools.

Customer Partner

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Kyndryl is seeking an Account Management Partner to drive proactive account growth, develop and execute cutting-edge account strategies, and build trusted relationships with top-level executives. The role involves leading one or more Portfolio or Strategic accounts, generating new opportunities, and expanding existing work into larger scopes and new capabilities. The ideal candidate should have 5+ years of experience running account P&L, deep knowledge of business and technology trends, and proven experience with revenue growth, cost, profitability, trends, and risks. Japanese language proficiency and experience in the Manufacturing industry are preferred. Kyndryl values diversity and offers opportunities for career growth, including hands-on experience, learning opportunities, and certification in major platforms.

Senior Customer Success Manager

Company: Simon Data

Location: New York, NY / Remote

Posted Jan 24, 2025

Simon Data, founded in 2015, is seeking a Senior Customer Success Manager. The role involves leading strategic client engagements, driving technical solutions, and managing renewals and upsells. The ideal candidate should have 5+ years of experience in consulting, customer success, or client-facing roles, with strong analytical skills and experience with CRM and project management tools. The position is remote but candidates must live in Eastern Time. Simon Data offers comprehensive benefits including 100% coverage of medical premiums, flexible PTO, and a professional development stipend.

Sr. VoIP Engineer (Remote, IND)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Senior VoIP Engineer. The role involves expanding and supporting enterprise VoIP, collaborating with solution providers, and providing advanced support for various VoIP platforms. The ideal candidate should have extensive experience in VoIP and contact center engineering, strong troubleshooting skills, and excellent customer service abilities. The position offers a dynamic, fast-paced environment with opportunities for continuous learning and improvement. CrowdStrike values inclusivity, career flexibility, and commitment to customers, community, and team members.

Sr. Graphic Designer

Company: Bradshaw Home

Location: Rancho Cucamonga, CA / Remote

Posted Jan 24, 2025

Software Engineer II

Company: Pathward

Location: Remote

Posted Jan 24, 2025

Pathward is a hybrid remote office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. Pathward is seeking a software developer with experience in Python frameworks, AWS services, and CICD tools. The role involves developing flexible, maintainable solutions, solving development problems, and participating in software development processes. The company values diversity and inclusion, and encourages applications from women and people of color. The salary range is $69,098 - $127,614, with additional benefits including health insurance, 401k, life insurance, disability benefits, and paid time off.

IT Internal Audit Associate Director

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages