Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Product Designer, Design Systems

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio, a global company committed to opposing racism and promoting diversity, equity, and inclusion, is seeking a Product Designer for its Design Systems team. The role involves creating an inclusive UX platform, Paste, to help designers and engineers build sophisticated user experiences. The ideal candidate will have a strong portfolio, proficiency in Figma, and a solid understanding of visual design principles. They should also be able to collaborate effectively with cross-functional teams and advocate for best practices in design and research methodologies.

Director, Engineering - Cloud Security Runtime Protection (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Director of Engineering for its Cloud Security Runtime Protection team. The role involves leading the development of innovative solutions using CrowdStrike's advanced AI-native platform, working with large scale distributed systems, and mentoring a team of engineers. The ideal candidate should have extensive experience in agent engineering, deep understanding of Linux and its internals, and a proven track record in building security or real-time agents for Linux. Familiarity with eBPF technology, Kubernetes, and cloud computing is beneficial. CrowdStrike offers a remote-friendly culture, competitive compensation, and a commitment to diversity and inclusion.

Senior Applied Scientist - Computer Vision

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a talented Machine Learning/Computer Vision scientist. The role involves building and improving ML/CV models, working with petabyte-scale data, and collaborating with cross-functional teams. The ideal candidate should have a technical degree, 3+ years of experience in a similar role, and proficiency in common ML tools. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Bilingual Inbound/Outbound Enrollment Advisor

Company: Anthology

Location: Greenville, SC / Remote

Posted Jan 24, 2025

Key Account Manager - Germany

Company: CSL

Location: Remote

Posted Jan 24, 2025

Sales Representative - Cincinnati - Injury Prevention

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker is seeking a Sage Sales Representative who is a hard-working, confident, and competitive salesperson with a track record of success. The role involves driving the sale of innovative products designed to improve healthcare efficiency and profitability. The ideal candidate should possess excellent time management, project management, and customer service skills. They must have a Bachelor's Degree or equivalent experience, a valid driver's license, and the ability to handle physical tasks such as moving and setting up products. The role requires strong interpersonal communication skills, the ability to manage time and tasks, and unwavering ethics and integrity. Stryker offers a competitive benefits package including health, financial, and time-off benefits.

Team Leader

Company: MetLife

Location: Remote

Posted Jan 24, 2025

The job involves conducting regular one-on-one coaching sessions to provide feedback and guidance, monitoring and evaluating calls to identify areas for improvement, developing and implementing metrics to assess the impact of voice coaching on call quality and customer satisfaction, creating customized coaching plans, designing and delivering training programs, working closely with operations team, and partnering with quality assurance and operations to align coaching efforts with organizational goals. The role requires experience in voice coaching and training, analytical skills, proficiency in Excel, Word, and PowerPoint, strong people management skills, and understanding of the insurance industry and BPO operations. MetLife, a leading financial services company, is recognized as one of the world's most admired companies and best workplaces.

Customer Success Manager

Company: Autodesk

Location: Singapore / Remote

Posted Jan 24, 2025

SAP Managing Consultant S/4HANA

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Jan 24, 2025

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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