Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Data Manager (Pricing and Analytics Strategy)

Company: Kaizen Analytix

Location: Remote

Posted Jan 23, 2025

The job posting is for a Pricing and Analytics Consultant Manager Contractor Role. The role involves assessing the company's pricing strategies, conducting data analysis, and developing recommendations to optimize the pricing model. The ideal candidate should have advanced Excel skills, expertise in PowerPoint, strong analytical skills, and experience in pricing analysis or related fields. Familiarity with data visualization tools and complex pricing models is a plus.

Red Hat Linux Systems Admin - Cleared

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and have a significant impact on their career. The Red Hat Linux Systems Admin - Cleared role involves supporting IT system infrastructure, troubleshooting, and maintenance. Key responsibilities include managing day-to-day operations, monitoring, problem resolution, and providing Tier 1 and 2 support. The role requires active Top Secret or Q level security clearance, 10 years of Systems Administrator experience, and a Bachelor's degree in a technical discipline. CDW values its employees, offering a positive work environment with opportunities for career growth and diverse perspectives.

Associate Consulting Engineer- Azure

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW offers a best-in-class training program for Associate Consulting Engineers (ACEs). ACEs will participate in a milestone-based program, gaining valuable on-the-job skills and collaborating with top technology professionals. The role involves driving architecture and delivering customer solutions on the Microsoft Azure Platform, participating in pre-sales activities, planning, design, implementation, operations, and consulting. CDW values collaboration, integrity, inclusivity, and personal growth, providing opportunities for hands-on experience with leading-edge technology and career advancement. The ideal candidate should have a degree in a relevant field, practical experience, and certifications. CDW is a Fortune 200 leader committed to fostering an environment that supports work-life balance and professional development.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

Executive Assistant,

Company: CDW

Location: Remote

Posted Jan 23, 2025

Principal FSA

Company: CDW

Location: Remote

Posted Jan 23, 2025

Digital Strategy Manager

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a Digital Strategy expert to bridge the gap between business strategy and digital enablement. The role involves leading and partnering in developing digital-driven business, product, or technology strategies, identifying business capabilities enabled by emerging technologies, and conducting analysis to determine the best path for solving business problems. The ideal candidate will have a Bachelor's degree with 7+ years of experience in Digital Strategy, Product Management, or Digital Transformation, or a Master's degree with 5+ years of experience. They should possess management consulting experience, multiple industries experience, and expertise in Google or Adobe Analytics. Excellent communication skills, strategic thinking, and the ability to drive change are essential. CDW offers a collaborative, supportive environment with opportunities for career growth and making a significant impact in the tech industry.

Task Force Manager (East)

Company: Landing

Location: Remote

Posted Jan 23, 2025

Landing is a membership network offering fully furnished apartments across the US for a minimum of 30-day stays with no long-term obligations. They are hiring a Task Force Manager for the West Region to ensure member experience and success in various markets. The role involves traveling 80% of the time, managing member support tickets, resolving maintenance requests, and evaluating market performance. The ideal candidate should have 2+ years of hospitality experience, strong interpersonal skills, and a bias for action.

Account Manager, International Sales

Company: Orasure Technologies

Location: Remote

Posted Jan 23, 2025

DNA Genotek, a part of the OraSure family of companies, develops products for high-quality biological samples in nucleic acid testing. Their innovative tools include rapid tests for HIV and Hepatitis C, sample self-collection products, and oral fluid laboratory tests for drug abuse. DNA Genotek's products are marketed worldwide, supporting various industries like genomic research, diagnostics, pharmaceuticals, and personalized medicine. Account Managers at DNA Genotek are responsible for managing territories, maximizing sales, and promoting company products. The OraSure family of companies offers competitive benefits, a diverse and inclusive environment, and committees focused on employee well-being, community involvement, and sustainability.

Digital Strategy Manager

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a Digital Strategy expert to bridge the gap between business strategy and digital enablement. The role involves leading and partnering in developing digital-driven business, product, or technology strategies, identifying business capabilities enabled by emerging technologies, and conducting analysis to determine the best path for solving business problems. The ideal candidate will have a Bachelor's degree with 7+ years of experience in Digital Strategy, Product Management, or Digital Transformation, or a Master's degree with 5+ years of experience. They should possess management consulting experience, multiple industries experience, and expertise in Google or Adobe Analytics. Excellent communication skills, strategic thinking, and the ability to drive change are essential. CDW offers a collaborative, supportive environment with opportunities for career growth and making a significant impact in the tech industry.

Palo Alto Networks Instructor - 1099 Contract - Part time / flexible!

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a skilled cyber instructor to create, maintain, and deliver courses in virtualized environments. The role involves conducting in-person and virtual training, designing training exercises, delivering training, and assessing results. The instructor will leverage deep subject matter expertise to provide a high-quality learning experience, empowering students to develop and validate their cyber skills. This is a part-time, contract position requiring PCNSE and Palo Alto Networks Certified Security Platform Instructor certifications, previous technical training experience, and strong communication and collaboration skills.

Lead BI Analyst

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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