Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Customer Experience Associate New Req

Company: Koala Health

Location: Remote

Posted Dec 27, 2025

Koala Health seeks passionate customer service professionals to join their mission-driven team, offering competitive pay, benefits, and a supportive work environment focused on enhancing pet healthcare experiences.

Regional Sales Director

Company: Finite State

Location: Remote

Posted Dec 26, 2025

Finite State promotes a mission to secure the connected world through innovative cybersecurity solutions. The job description highlights a Regional Sales Manager role with responsibilities spanning business development, customer partnerships, and technical expertise. The company emphasizes core values like transparency, results, and innovation, offering benefits such as equity, learning stipends, and remote work flexibility.

Associate Technical Support Engineer

Company: Recharge

Location: Remote

Posted Jan 03, 2026

Recharge is a subscription platform for innovative brands, offering customer retention solutions. They seek Technical Support roles with 24/7 coverage, emphasizing clear communication and problem-solving.

Senior Staff AI Software Engineer

Company: Aegis Ventures

Location: Remote, U.S.

Posted Jan 01, 2026

Aegis Ventures and Caregentic are innovating in healthcare through partnerships, AI-driven solutions, and real-world applications. They focus on solving complex challenges, improving care delivery, and scaling impactful technologies with industry leaders like Northwell Health.

ERP Systems Manager

Company: DISHER

Location: Remote

Posted Jan 06, 2026

This job description highlights a role managing ERP systems with opportunities for innovation, collaboration, and growth in a dynamic supply chain environment. The position emphasizes strategic leadership, technical expertise, and cross-functional teamwork while offering impactful contributions to global operations.

Software Engineer (Web SDK)

Company: Storyteller

Location: Remote

Posted Jan 05, 2026

This job posting highlights a high-growth SaaS engineering role with remote work flexibility, competitive benefits, and opportunities to work on AI-driven projects. The position emphasizes collaboration, ownership, and modern development practices while offering a supportive team environment and impactful work.

Fraud Investigation Analyst

Company: Vonage

Location: Remote

Posted Jan 05, 2026

The text describes the Trust & Safety Team's mission to protect Vonage's services from fraud and abuse, detailing their proactive monitoring, fraud detection, and collaboration with cross-functional teams. It outlines the role of a Fraud Investigation Analyst, emphasizing responsibilities like incident detection, fraud prevention, and cross-team collaboration, while specifying required qualifications and work conditions.

HR Administrator

Company: Offshore Launch

Location: Remote

Posted Dec 29, 2025

Offshore Launch is a people-centered staffing agency that helps small businesses scale with global remote talent. The HR Administrator role involves managing HR operations, payroll, and employee records while fostering a growth-oriented remote environment. The job emphasizes teamwork, professional development, and compliance, with a focus on improving business outcomes through strategic support.

Customer Experience Associate New Req

Company: Koala Health

Location: Remote

Posted Dec 27, 2025

Koala Health promotes a mission-driven role with competitive pay and benefits, emphasizing joyful pet healthcare experiences and a supportive team environment.

Client Success Executive Wayforge

Company: SBI Growth

Location: Remote

Posted Dec 30, 2025

SBI's Client Success Executive role emphasizes driving client growth through innovative solutions, offering remote work and career development opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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