Customer Service Jobs in San Francisco, CA

898,456 open positions · Updated daily

Looking for Customer Service jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the San Francisco, CA area.

Custodian, Day Shift

Company: Cal State University (CSU) San Jose

Location: San Jose, CA

Posted Jul 19, 2025

Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California…

Senior Customer Service Representative

Company: City of Pasadena

Location: Pasadena, CA

Posted Jul 19, 2025

Responds to a high volume of customer inquiries, public information request, problems and complaints in person, online, at a public counter, or by telephone.

SENIOR SIGNAGE AND ENVIRONMENTAL GRAPHIC DESIGNER

Company: Los Angeles County Metropolitan Transportation Authority (CA)

Location: Los Angeles, CA

Posted Jul 19, 2025

Plans, conceptualizes, designs, refines, and produces advanced-level environmental graphic design work for stations, facilities, and vehicles to ensure…

Staff Nurse-25453807

Company: County of San Diego

Location: San Diego, CA

Posted Jul 19, 2025

A valid California Class C driver's license, or the ability to arrange necessary and timely transportation for field travel, is required at time of appointment…

Senior Management Analyst (Human Resources )

Company: City of La Mesa

Location: La Mesa, CA

Posted Jul 19, 2025

Desirable Qualifications/Certifications: At least five (5) years of technical experience in the Human Resources field, and at least three years of professional…

Account Supervisor (White Glove Service)

Company: OKIN Process

Location: San Antonio, TX

Posted Jul 20, 2025

Document customer interactions thoroughly using CRM tools to ensure alignment and visibility. Assisting account managers with client onboarding, account…

Janitor

Company: P&P Cleaning LA

Location: Los Angeles, CA

Posted Jul 19, 2025

The ideal candidate will be responsible for maintaining cleanliness and order in various facilities, ensuring a safe and welcoming environment for all occupants…

Custodian, Day Shift

Company: San Jose State University

Location: San Jose, CA

Posted Jul 19, 2025

Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California…

Customer Experience Associate

Company: Architectural Surfaces Group

Location: San Carlos, CA

Posted Jul 20, 2025

Answer and direct phone calls, respond to email inquiries and phone messages, to ensure all communications are handled promptly and courteously.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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