Customer Service Jobs in San Francisco, CA

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Looking for Customer Service jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the San Francisco, CA area.

Production Operator 2

Company: MC Test Service Inc

Location: Fremont, CA

Posted Jul 14, 2025

Performs manual assembly by utilizing hand tools and automated equipment in the manufacture of printed circuit board assemblies and final chassis assembly per…

Manager, Digital Services

Company: BioBridge Global

Location: San Antonio, TX

Posted Jul 14, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Manager, Licensing

Company: Netflix

Location: Los Angeles, CA

Posted Jul 14, 2025

They will report to the Licensing pod leader, holding a pivotal role in leading strategic partner relationships, evaluating programming opportunities,…

Program Manager

Company: Hyve Solutions

Location: Fremont, CA

Posted Jul 14, 2025

Requires a bachelor's degree in engineering or business. Work with our Supply Chain Managers to release work orders and own those work orders until they are…

Construction Project Manager (San Diego, CA)

Company: Landmark Construction

Location: San Diego, CA

Posted Jul 14, 2025

Is the emergency telephone contact (along with the field manager). Bachelor’s degree (B.A.) from four-year College or university in construction, construction…

Manager, Customer Service

Company: Santa Clara Family Health Plan

Location: San Jose, CA

Posted Jul 14, 2025

Work cross-functionally with other business units to identify trends driving call volumes and support initiatives to identify and implement interventions to…

Customer Service Agent - LAX

Company: Unifi Aviation, LLC

Location: Los Angeles, CA

Posted Jul 14, 2025

Must be able to obtain credentials required as per airport or state or customs requirements. Weekly pay for hourly employees (could change it specific to the…

Plumbing Cable Technician

Company: L.A. Hydro-Jet & Rooter Service

Location: Torrance, CA

Posted Jul 14, 2025

2 years of service and repair plumbing experience REQUIRED (residential or commercial). You will be responsible for assembling, installing, and repairing pipes,…

Group Strategy Manager

Company: Marriott International, Inc

Location: Chula Vista, CA

Posted Jul 15, 2025

4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or…

Bilingual Customer Service Representative

Company: Temco Logistics

Location: San Jose, CA

Posted Jul 14, 2025

Manage large amounts of incoming calls. Talk to our drivers regarding their routes, make sure they are on track.

Customer Service Representative

Company: LABTECH DIAGNOSTICS

Location: San Antonio, TX

Posted Jul 14, 2025

Answers and screens all incoming calls from our customer and client base and answers questions or forwards call appropriately. Able to type at least 60 wpm.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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