Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Data Science Lead - Guest Funnel Science

Company: Airbnb

Location: USA

Posted Nov 23, 2025

The Community You Will Join is a Senior Staff Data Scientist role at Airbnb, focusing on using AI and causal inference to understand user behavior and build data products for a personalized experience. The role involves leading innovation efforts, shaping data strategy, collaborating with product teams, and demonstrating expertise in user behavior and sequence datasets in a marketplace setting.

Head of Revenue Operations

Company: Mapbox

Location: USA

Posted Nov 23, 2025

This job description highlights Mapbox's leadership in real-time location technology and seeks a strategic Rev Ops leader to drive sales growth through data analytics, forecasting, and cross-functional collaboration. The role emphasizes innovation, operational excellence, and a fast-paced pre-IPO environment with competitive compensation and a commitment to diversity.

Channel Program Lead - Alliances & Channels

Company: Stripe

Location: USA

Posted Nov 23, 2025

Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Alliances & Channels A&C team is responsible for building a vibrant ecosystem of partners to accelerate Stripe's mission. The role described is a strategic leadership position responsible for taking a new channel strategy from concept to a global revenue-generating program, owning the business case, partner experience, and leading cross-functional teams to bring two critical new partner motions to market.

Senior Analyst, Financial Operations - Transportation

Company: Reserv

Location: USA

Posted Nov 23, 2025

Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking a Senior Analyst to lead financial reconciliations and process improvements for their transportation customers. The role requires strong analytical skills, experience with financial tools, and the ability to work in a fast-paced environment.

Staff Engineer

Company: Cofactr

Location: USA

Posted Nov 23, 2025

Cofactr is a startup redefining the electronics supply chain with a platform combining software, marketplace, and logistics support. They are seeking a Senior Fullstack Engineer to architect and build product features, lead projects, collaborate with teams, and shape engineering culture as they scale. The role requires 8+ years of experience, expertise in React, TypeScript, Python, and Postgres, and excellent communication and leadership skills.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Nov 23, 2025

Figma is seeking a Manager Mid Market Sales to join their growing team, emphasizing innovation, collaboration, and opportunities to shape sales processes. The role offers leadership in a dynamic environment with competitive benefits and career growth prospects.

Social & Creative Strategy Manager

Company: Megaport

Location: USA

Posted Nov 23, 2025

Megaport, a global leader in Network as a Service (NaaS), emphasizes a collaborative and supportive work culture with a focus on innovation and customer-centricity. The role seeks a creative leader to shape brand narratives across multiple channels while driving community engagement and content quality through strategic storytelling and cross-functional collaboration.

Business Development Representative - Backstage

Company: Spotify

Location: USA

Posted Nov 23, 2025

Spotify's Backstage platform is a leading open-source solution for developer portals, offering opportunities to enhance microservices and infrastructure. The company seeks a Business Development Representative to expand its customer base, with a focus on B2B sales and technology-driven growth. Benefits include competitive compensation, equity, and a strong emphasis on inclusivity and innovation.

Enterprise Sales Development Representative

Company: Avive

Location: USA

Posted Nov 23, 2025

Avive Solutions Inc is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, sudden cardiac arrest, by innovating AED technology coupled with a first-of-its-kind software platform solution. The Enterprise SDR role is responsible for pipeline growth by identifying and developing new business opportunities with large enterprises, conducting high-volume outbound outreach, and setting qualified meetings.

Lead Counsel - Privacy

Company: HubSpot

Location: USA

Posted Nov 23, 2025

HubSpot is seeking a lead counsel for privacy, data protection, and security to provide strategic advice, monitor emerging laws, lead compliance efforts, and partner with regulators. The role requires deep knowledge of global privacy regulations, experience with AI governance, and strong communication skills.

Customer Support Specialist I

Company: SQUIRE

Location: USA

Posted Nov 23, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a Customer Support Specialist I position to assist customers and their clients, with a focus on providing timely assistance and troubleshooting issues. SQUIRE values diversity and provides equal employment opportunities.

Engineering Manager - Software Supply Chain Security: Auth Infrastructure

Company: GitLab

Location: USA

Posted Nov 23, 2025

The role of Engineering Manager for the Auth Infrastructure team at GitLab involves leading a team to build and scale the authentication infrastructure layer, focusing on distributed systems, proxy technologies, and infrastructure security. The role emphasizes team health, hiring, and collaboration with other teams to ensure seamless integration across GitLab's architecture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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