Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Security Software Engineer (L5) - Detection Engineering

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Detection Engineering Team focuses on analyzing high-risk attack paths and creating focused detections to reduce risk to the business. The team values software engineering skills, risk reduction, and improving the security space. They seek an experienced detection engineer with at least 5 years of experience writing detections at scale using a detection-as-code approach, preferably in an AWS environment. The role offers a competitive compensation structure and comprehensive benefits.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. The company offers a payment processing platform and SaaS services, with a focus on simplicity, purpose, and creating lasting communities. Xplor values curious, empathetic, and motivated individuals who align with their core values and thrive in a fast-paced, evolving environment.

Data Engineer 5 - Personalization

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading global entertainment service with over 300 million paid subscribers in 190 countries. The company offers a wide variety of TV series, films, and games across multiple genres and languages. Netflix values inclusion and diversity, providing a meaningful interview experience for all candidates and celebrating diversity in its workforce.

Data Engineer (L5) – Security

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix emphasizes security and data engineering efforts to protect member data and infrastructure. The role requires building scalable data pipelines and collaborating across teams. The job offers competitive compensation and comprehensive benefits while promoting diversity and inclusion.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. The company values helping people succeed and offers a positive work environment with perks like lifetime residuals, flexible remote work, and mental health support. The job description is for an Account Executive Outside Sales position in Jackson, MS, with a focus on building relationships with business owners and closing sales of payment processing and SaaS services.

Data Engineer (L5) - Ads

Company: Netflix

Location: USA

Posted Nov 21, 2025

This text describes Netflix's Ads Data Engineering team, their focus on building data products for ad impact analysis, hiring requirements for software engineers with data expertise, and details about compensation and benefits. It emphasizes technical skills, collaboration, and company values.

Claims Team Lead | Auto Liability Bodily Injury

Company: Sedgwick

Location: USA

Posted Nov 21, 2025

This job posting highlights Sedgwick's commitment to career growth, work-life balance, and a supportive culture. The role offers remote flexibility, professional development opportunities, and recognition as a top workplace. It emphasizes leadership in claims management with clear responsibilities and qualifications.

Data Scientist Manager - Games Product and Platform

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Manager of Games Product and Platform DSE to lead a team of data scientists and analytics engineers to improve the gaming experience on Netflix. The role involves providing data strategy, measurement, and experimentation for games product experiences, as well as owning the information flow of critical backend platform data.

Staff Software Engineer - Developer Experience Code Infrastructure

Company: Reddit

Location: USA

Posted Nov 21, 2025

This job description outlines a Staff Engineer role focused on improving developer tools and infrastructure at Reddit. The position involves scaling build systems, enhancing code review processes, and collaborating with cross-functional teams. Requirements include experience with CI/CD tools, Kubernetes, and leadership in large-scale systems. Benefits include competitive pay, equity, and comprehensive healthcare.

QA Engineer

Company: Greptile

Location: USA

Posted Nov 21, 2025

Greptile is developing AI agents to catch bugs in code, with a focus on learning coding standards, identifying customer preferences, and autonomously testing applications. The company has seen rapid growth, raising $30M from top investors and serving over 1500 customers. The team consists of experienced engineers, growth and sales leaders, and a talented designer.

Senior Software Engineer - Web Services

Company: Mozilla

Location: USA

Posted Nov 21, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source email and productivity tools like Thunderbird. They value privacy, user control, and collaboration with a global community. The company seeks a Senior Software Engineer to lead web services initiatives, focusing on JMAP, Python, and TypeScript. They offer competitive salaries, remote work, and a comprehensive benefits package.

Senior Software Engineer - Web Services

Company: Mozilla

Location: USA

Posted Nov 21, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source email and productivity tools like Thunderbird. They value privacy, user control, and collaboration with a global community. The company seeks a Senior Software Engineer to lead web services initiatives, focusing on JMAP, Python, and TypeScript. They offer competitive salaries, benefits, and a remote work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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