Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Associate General Counsel, Litigation

Company: Meta

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse

Associate General Counsel, Security Legal

Company: Meta

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse

Associate General Counsel, Special Investigations

Company: Meta

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
travel health insurance

Travel Nurse RN - Labor and Delivery - $1,755 per week

Company: Skyline Med Staff Nursing

Location: Seattle, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com

Personal Trainer, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
booming vibrant craft reimagining the status quo world class omnichannel experiences

Manager, Product Management - Talent Acquisition

Company: Capital One

Location: Washington DC

Posted Jan 26, 2025

Capital One is seeking a Product Manager for Talent Acquisition in McLean, Virginia. The role involves managing the product roadmap, leveraging customer insights, and driving innovative customer experiences through technology. The ideal candidate should be intellectually curious, a communicator, a doer, customer-focused, a learner, and a team player. Basic qualifications include a bachelor's degree and at least 3 years of product management experience. The salary range for this role is $158,400 - $180,800 annually.

View Details Apply on BuiltIn
staffing agency travel pet insurance

Travel Nurse RN - PCU - Progressive Care Unit - $2,292 per week

Company: Coast Medical Service

Location: Puyallup, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
staffing agency travel pet insurance

Travel Nurse RN - PCU - Progressive Care Unit - $2,162 per week

Company: Coast Medical Service

Location: Puyallup, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 27, 2025

View Details Apply on The Muse
travel health insurance

Travel Nurse RN - Wound Care - $2,162 per week

Company: Skyline Med Staff Nursing

Location: Spokane, Washington

Posted Jan 26, 2025

View Details Apply on healthecareers.com
hospital travel travel reimbursement

Travel CT Technologist - $2,650 per week

Company: Travel Nurse Across America

Location: Centralia, Washington

Posted Jan 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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