Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

travel

Travel Medical Lab Technician - $1,708 per week

Company: Access Healthcare

Location: Morton, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
staffing agency travel pet insurance

Travel CT Technologist - $2,311 per week

Company: Coast Medical Service

Location: Everett, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
leader in acquisition management support numerous federal agencies exciting opportunity for an Outreach Associate

Business Development & Outreach Associate

Company: Hive Group LLC

Location: Washington DC

Posted Jan 25, 2025

Hive Group, a leader in federal government solutions, is seeking an Outreach Associate. The role involves operational research, strategic marketing, stakeholder outreach, and process improvement. The candidate must have a degree in related fields, 5+ years of business development experience, and the ability to obtain a security clearance. The position offers a competitive salary and comprehensive benefits. Hive Group is committed to equal opportunity and non-discrimination.

View Details Apply on BuiltIn
travel night shift

Travel CT Technologist - $2,970 per week

Company: Confluence Health Hospital

Location: Wenatchee, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
travel

Travel Mammography Technologist - $2,447 per week

Company: TotalMed Allied

Location: Washington, District of Columbia

Posted Jan 25, 2025

View Details Apply on healthecareers.com
hospital travel travel reimbursement

Travel Nurse RN - Telemetry - $1,870 per week

Company: Travel Nurse Across America

Location: Kennewick, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - PCU - Progressive Care Unit - $1,974 per week

Company: Medical Solutions

Location: Kennewick, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Travel Mammography Technologist - $2,661 per week

Company: American Traveler

Location: Everett, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
travel health insurance

Travel Occupational Therapist - $1,474 per week

Company: Skyline Med Staff Allied

Location: Washington, District of Columbia

Posted Jan 25, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Gastroenterologist (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
full time contract travel

Travel Nurse RN - Wound Care - $2,618 per week

Company: LeaderStat

Location: Spokane, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com
fastpaced collaborative inclusive and iterative delivery environment marrying data with emerging technologies robust cloudbased solutions that drive powerful experiences

Senior Data Engineer - BankTech

Company: Capital One

Location: Washington DC

Posted Jan 25, 2025

Capital One is seeking a Senior Data Engineer with at least 3 years of experience in application development and 1 year in big data technologies. The role involves collaborating with Agile teams, utilizing various programming languages and cloud-based data warehousing services, and staying updated with tech trends. The ideal candidate should have 5+ years of experience in application development, 2+ years in public cloud, and expertise in distributed data computing tools, NoSQL databases, and UNIX/Linux. The role offers a competitive salary and benefits package, and Capital One is an equal opportunity employer committed to diversity and inclusion.

View Details Apply on BuiltIn

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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