Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Automation Technology Sales Specialist - Southeast

Company: IBM

Location: Washington, DC

Posted Dec 19, 2024

The Technology Sales Specialist role at IBM involves working with clients to implement AI-Powered solutions, aiming to reduce repetitive tasks and increase innovative decision-making. The role requires multiple years of direct sales experience, particularly in cloud software or SaaS solutions. The successful candidate will manage client relationships, define IBM's value proposition, and collaborate with various IBM teams to expand new business opportunities.

A General Surgeon Is Wanted for Locums Help in Washington CPH# JOB-3003229

Company: CompHealth

Location: Washington

Posted Dec 19, 2024

CompHealth is a leading healthcare staffing agency that connects top providers to communities in need. With a vast network of connections and excellent customer service, they help find the perfect locums assignment for each provider's lifestyle.

Family Medicine- Nurse Practitioner - Hawks Prairie (Providence St. Peter Hospital)

Company: Providence

Location: Lacey, Washington

Posted Dec 19, 2024

Providence Hawks Prairie Family Medicine Clinic in Lacey, Washington, is seeking an experienced full-time Nurse Practitioner. The role offers a collaborative work environment, flexible schedule (Monday to Friday, 4/10 hour shifts), and potential for Telehealth. The clinic provides DAX Copilot AI scribe documentation service, team-based care with RN co-visits, and is part of a patient-centered medical home. Compensation ranges from $124,432 to $143,358 per year, with additional incentives. Lacey, a suburb of Olympia, offers a beautiful setting with outdoor recreation opportunities and cultural attractions.

US Healthcare Reporter

Company: Bloomberg LP

Location: Washington, DC

Posted Dec 19, 2024

Bloomberg News is seeking an experienced reporter to cover major national health stories, focusing on the intersection of health, politics, and finance. The role involves breaking news, analyzing scientific research, and tracking the influence of healthcare lobbies in Washington. The ideal candidate should have strong writing and reporting skills, a drive for scoops, and the ability to collaborate across teams. The position offers a competitive salary range of $115,000 - $140,000 annually, along with comprehensive benefits.

Washington Facility Seeks a Locums Urologist GMS# JOB-3003701

Company: Global Medical Staffing

Location: Richland, Washington

Posted Dec 19, 2024

The text describes a job opportunity in urology in Richland, Washington. The employer is a global locum tenens agency with a strong reputation, offering competitive compensation, pre-paid travel and housing, and malpractice insurance. The company has a history of successfully matching doctors with clients worldwide, including in Australia, New Zealand, the US, and other countries. They emphasize personal service, speed, and attention to detail. The company is part of the CHG Healthcare family, providing resources and support. They also highlight their Making a Difference Foundation, which offers physicians opportunities to help in the US and abroad.

Locums Urologist Is Wanted in WA GMS# JOB-3004334

Company: Global Medical Staffing

Location: Silverdale, Washington

Posted Dec 19, 2024

The text describes a job opportunity in urology in Silverdale, Washington. The position involves working with 20-25 patients daily and 20-30 surgeries monthly, with competitive compensation, pre-paid travel and housing, and malpractice insurance. The company, a part of the CHG Healthcare family, has a global reach and personalized service, placing doctors worldwide since the 1990s. They offer additional support through the Making a Difference Foundation.

Facility in WA Seeks a Locum Tenens Urologist CPH# JOB-3003705

Company: CompHealth

Location: Richland, Washington

Posted Dec 19, 2024

CompHealth, a leading healthcare staffing company since 1979, is offering a urology assignment in Richland, Washington. The role involves general adult urology, laparoscopic surgery, ureteroscopy, nephrectomy, prostatectomy, and more. CompHealth will handle all details including housing, credentialing, and negotiate better pay. They also provide comprehensive malpractice coverage and an online portal for assignment details. The company prides itself on connecting healthcare providers with suitable jobs based on their lifestyle.

Urologist Is Needed for Locum Tenens Coverage in WA CPH# JOB-3004343

Company: CompHealth

Location: Washington

Posted Dec 19, 2024

CompHealth offers true opportunities in locum assignments, providing expert guidance and tailored support. They negotiate better pay, arrange housing and travel, and simplify credentialing processes. With a team of 1,000 employees, they ensure excellent customer service for providers and facilities.

Food Safety and Sanitation Manager

Company: Aramark

Location: Washington, DC

Posted Dec 19, 2024

Aramark Healthcare is seeking a Food Safety and Sanitation Manager for Children's National Medical Center in Washington D.C. The role involves coordinating safety, sanitation, and risk programs, and functioning as an operational support leader. The manager will also serve as a key point of contact for occupational safety, food safety, environmental compliance, and employee training. The salary range is from $80,000 to $85,000, depending on skills, qualifications, and experience. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include working with Aramark's Safety & Risk Solutions team, assisting in executing sanitation and safety standards, maintaining relationships with regulatory authorities, and managing corrective action processes.

Technology Sales Specialist- Data - Southeast

Company: IBM

Location: Washington, DC

Posted Dec 19, 2024

The Technology Sales Specialist role at IBM involves working with clients to implement AI-Powered solutions, aiming to reduce repetitive tasks and increase innovative decision-making. The role requires multiple years of direct sales experience, particularly in cloud software or SaaS solutions. The successful candidate will manage client relationships, define IBM's value proposition, and collaborate with various IBM teams to expand new business opportunities.

Multifamily Strategy Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 19, 2024

Fannie Mae offers a role for a Multifamily Strategy Advisor (Flexible Hybrid) with a hiring range of $135,000 to $176,000. The position involves providing expert advice on strategic planning and execution, coordinating team activities, and engaging with stakeholders. The role impacts the future of the housing industry and allows for career growth. Required qualifications include 6+ years of experience in relationship management, strategic planning, and data analysis, with skills in Excel, Tableau, and SharePoint. A Master's degree and management consulting experience are desired.

Litigation Support Data Specialist II

Company: Leidos

Location: Washington, DC

Posted Dec 19, 2024

Leidos is seeking a skilled Data Specialist II for their Litigation Support Section in Washington, D.C. The role involves creating and updating document processing procedures, managing multiple tasks under tight deadlines, and performing quality control on loaded data. The ideal candidate should have at least two years of eDiscovery experience, strong knowledge of litigation support data loading, and proficiency with tools like Relativity, LAW, and IPRO. The position offers a competitive pay of $38.68/hr and is part of a dynamic, fast-paced team. Leidos is recognized as a 'World's Most Ethical Company' and a top employer for veterans and disabled individuals.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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