Customer Service Jobs in Washington DC

Positions 81,813 Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

401(k) dental insurance disability insurance

Neonatal Hospitalist

Company: Pediatrix Medical Group

Location: Tacoma, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com
full-time

Nurse Practitioner Internal Medicine (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Marketing Product Manager

Company: Aquent Talent

Location: Washington State

Posted Aug 18, 2025

Implement SEO best practices and optimize for AI-driven answer engines (GEO). Bachelor’s Degree in Business, Marketing, Communications, or a related field AND 8…

View Details Apply on SimplyHired
holidays

Respiratory Care Practitioner (Per Diem/Nights)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com

E-Commerce Web Developer

Company: Fabspeed Motorsport

Location: Fort Washington, PA

Posted Aug 22, 2025

A degree in Computer Science, Software Development, or related field. Provide technical support and enhancements for existing web properties.

View Details Apply on SimplyHired
full-time

Radiology Assistant

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com
sign-on bonus hospital part-time

CT Technologist-Part Time-Night-Weekend-Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com
hospital contract part-time

Advanced Urgent Care RN (30 hours Bellevue) Night Shift

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Marine Interdiction Agent Recruitment Webinar September 4th

Company: U.S. Customs and Border Protection

Location: Washington State

Posted Aug 21, 2025

Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), needs you for openings as a Marine Interdiction Agent, providing…

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hospital full-time

Mammography Technologist I-Full Time-Day-Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com
full-time monday to friday

Nurse Practitioner Family Medicine (Providence Medical Group - Southwest Washington)

Company: Providence

Location: Olympia, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com
research

Advanced Urgent Care Float Pool RN (40 hours Silverdale)

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

All Customer Service Jobs 1,765 jobs All Jobs in Washington DC 35,139 jobs Customer Service in Remote 254,636 jobs Customer Service in Other US Location 216,827 jobs Customer Service in New York City, NY 57,638 jobs Customer Service in Multiple Locations 52,184 jobs Customer Service in USA 45,996 jobs Customer Service in Chicago, IL 34,010 jobs Travel in Washington DC 80,078 jobs Full Time in Washington DC 46,687 jobs Retirement Plan in Washington DC 43,124 jobs 401(K) in Washington DC 39,706 jobs Health Insurance in Washington DC 37,535 jobs Life Insurance in Washington DC 34,702 jobs

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