Customer Service Jobs
1,441,418 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
AI Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text highlights IBM Consulting's career opportunities focusing on innovation, collaboration with global clients, and professional growth. It emphasizes roles in AI and hybrid cloud solutions, technical expertise, and a culture of continuous learning and impactful problem-solving.
Gestor de proyecto - Mesa de ayuda y sitio (Medellín) Early Career
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The job description outlines the role of a Como Project Manager responsible for managing support contracts, financial management, operational management, vendor interaction, service level compliance, contract reporting, and customer satisfaction. The position requires a Bachelor's degree, experience in contract management, excellent client and vendor relationships, crisis management, teamwork, and intermediate English proficiency. The job is located in Medellin, Antioquia.
SOC Analyst
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job description outlines the responsibilities of a SOC Analyst, including analyzing SIEM alerts, conducting root cause analysis, collaborating with engineering teams, validating escalations, analyzing complex email cases, handling NextGen Endpoint Protection incidents, analyzing suspicious emails, and supporting continuous improvement of workflows. The role requires a solid understanding of cyber kill chain, MITRE ATT&CK, and incident response, as well as proficiency with SIEM, Splunk, EDR, CrowdStrike, and SOAR automation workflows.
Senior Software Developer FileNet Content Manager
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM FileNet Content Manager is an enterprise content management platform. The company is seeking an innovative, experienced software developer to build AI-infused features for their products. The role involves working in a dynamic, collaborative environment, mentoring junior developers, and contributing to the full software development lifecycle.
Data Scientist-Artificial Intelligence
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The job role is for a Software Development Manager to lead the design and development of IBM Consulting Advantage Platform. The role involves managing a team of engineers, collaborating with stakeholders, and driving software development activities. Required skills include Python, data analytics, and experience with cloud technologies.
AI-Centric Solution Architecting for Global IT Intern - Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Solution Architect role involving global team collaboration, designing architectural solutions for real-world problems across industries, and requiring technical expertise in AI, software development, and communication skills.
エンタープライズのお客様向けアカウントセールス（パートナー様連携）
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
This job posting highlights IBM's recruitment for a sales role focused on enterprise clients in finance, manufacturing, and retail. The position emphasizes collaboration with partners, innovative solutions, and strategic growth opportunities. It outlines responsibilities like customer engagement, cross-functional teamwork, and long-term value creation, while showcasing IBM's supportive training environment and team-oriented culture.
Infrastructure
Company: IBM
Location: Cheltenham, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek a Java Engineer to lead projects, mentor junior engineers, and shape technical direction.
Firmware Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's job description emphasizes innovation, collaboration, and technological leadership in developing complex systems and solving global challenges. It outlines roles in firmware, hardware, and software development with requirements for programming skills and agile methodologies.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 04, 2025
This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and impactful work in hybrid cloud and AI. It outlines BPO roles with specific responsibilities and requirements, including Japanese language skills and technical expertise.
Senior OCP Consultant
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The IBM Technology Expert Labs team is seeking a skilled System Administrator Consultant with experience in OpenShift/Kubernetes cluster administration and Linux RHEL-based systems. The role involves managing OpenShift/Kubernetes clusters, RHEL/Linux systems, and implementing best practices for network, storage, and infrastructure. The ideal candidate will have a collaborative and experiential mindset, strong problem-solving skills, and the ability to build effective relationships with clients and partners.
SAP Application Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role of SAP Project and Service Management combines strong organizational skills with deep understanding of SAP solutions and IT governance. It involves leading design and architecture of SAP solutions, ensuring alignment with business and IT strategy, and collaborating with stakeholders to design scalable and futureproof architectures. The role requires proven experience as an SAP Application Architect or Senior Consultant, in-depth knowledge of SAP S4HANA architecture, and excellent communication skills.