Customer Service Jobs

1,441,520 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Staff Product Manager - Core Sync

Company: Dropbox

Location: USA

Posted Nov 25, 2025

The role of Staff Product Manager for Dropbox's Sync Engine involves leading strategy and execution for the technology that powers seamless file syncing across devices and teams. The position requires a blend of technical depth, strategic vision, and product craftsmanship to translate complex distributed file systems into simple, intuitive user experiences.

Fusion Sales Account Executive - Midmarket

Company: Autodesk

Location: UK,Netherlands,Belgium

Posted Nov 25, 2025

Autodesk is hiring a Fusion Sales Account Executive to break into new divisions, expand existing footprints, and close high-impact deals inside assigned midmarket accounts. The role involves uncovering opportunities, influencing technical and business leaders, and closing complex deals with confidence. The position offers the chance to work on a fast-moving overlay team, drive Fusion deals end-to-end, and shape the next wave of Autodesk's growth.

Field Privacy Strategist

Company: TrustArc

Location: USA

Posted Nov 25, 2025

TrustArc Inc seeks a Field Privacy Strategist to join their team, focusing on privacy compliance and innovation. The role involves collaborating with executives and teams to ensure regulatory alignment and customer trust, offering competitive compensation and a flexible work environment.

Senior Customer Success Manager

Company: Aria Systems

Location: USA

Posted Nov 25, 2025

Aria Systems is seeking a Senior Customer Success Manager to join their growing Customer Success team. The role involves building relationships with enterprise customers, driving growth and satisfaction, and delivering impactful business reviews. The ideal candidate will have a proven track record in customer-facing roles, expertise in building long-term strategic relationships, and excellent communication skills.

Director - Regional Sales

Company: GitLab

Location: Japan

Posted Nov 25, 2025

The role is for a Director of Regional Sales for New Business in Japan. The position involves building and leading a team focused on driving new logo growth across Japan. The successful candidate will develop and execute a scalable sales strategy, hire and coach a high-performing team, and collaborate with cross-functional partners to bring GitLab's DevSecOps platform to new customers in Japan.

Sales Development Representative

Company: OnBoard

Location: USA

Posted Nov 25, 2025

The Sales Development Representative role involves developing demand for the company's products and solutions by establishing relationships with prospective customers, qualifying leads, and collaborating with sales and marketing teams. The position offers opportunities for growth and professional development, with a focus on quota achievement, pipeline tracking, and utilizing various sales tools and technologies.

Senior Product Manager - Media Library

Company: Sanity

Location: USA

Posted Nov 25, 2025

Sanity is seeking an experienced Product Manager to lead the development of their Media Library product, which is a key differentiator in their AI-powered Content Operating System. The role involves crafting the vision and roadmap for the Media Library, collaborating with cross-functional teams, and integrating AI and workflow features to enhance editorial efficiency. The company offers a positive work environment, competitive benefits, and the opportunity to work with a diverse, global team.

Engineering Manager - Partner Success & Marketplace

Company: Webflow

Location: USA

Posted Nov 25, 2025

Webflow seeks an Engineering Manager to lead their Service Provider Success team, focusing on AI-driven marketplace expansion. The role offers competitive compensation, equity, and a collaborative, innovative environment.

People Analytics Delivery Program Manager

Company: One Model

Location: USA

Posted Nov 25, 2025

One Model is seeking a seasoned SaaS Program Manager to establish the operational heartbeat of their People Analytics Delivery team. The role involves end-to-end program management of the entire Delivery portfolio, including customer implementations and data projects. The ideal candidate will have 5+ years of program management experience, preferably in a B2B SaaS or HR SaaS environment, and will be responsible for program governance, capacity planning, process improvement, and executive project management.

Housing Senior Support Consultant

Company: NECSWS

Location: UK

Posted Nov 25, 2025

The job description is for a Senior Support Consultant role at NEC Software Solutions, a global tech company. The role can be remote or hybrid and involves providing technical assistance, application support, and usage guidance to customers. The company offers an excellent benefits package, including private medical cover, paid holidays, life assurance, pension plan, flexible benefits, and free access to LinkedIn Learning. The role requires strong SQL skills, experience with web technologies, and good communication skills. The company is an equal opportunities employer and welcomes applications from all communities.

Analytics Manager (Product)

Company: Consensys

Location: USA

Posted Nov 25, 2025

Consensys and MetaMask are seeking a data team lead to help scale their self-custody wallet to billions of users. The role involves leading a team of data analysts, developing product analytics capabilities, fostering a data-driven culture, and translating complex data into clear narratives. The ideal candidate should have experience leading analytics teams, expertise in event logging, SQL, Python, and dbt, and a collaborative mindset.

Sales Engineer - Federal

Company: Armada

Location: USA

Posted Nov 25, 2025

The Sales Engineer role is a pivotal position that bridges technical expertise and sales acumen. It requires a blend of technical knowledge and interpersonal skills to effectively communicate the value of complex technical solutions to potential clients. The role involves collaborating with the sales team, providing technical guidance, leading demonstrations, and cultivating relationships with key client stakeholders.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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