Customer Service Jobs

1,441,744 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Senior Product Manager - Unified Service Platform

Company: Gusto, Inc.

Location: Canada

Posted Nov 19, 2025

This text highlights Gusto's growth opportunities, mission-driven culture, and a senior product manager role focused on AI-driven solutions for small businesses. It emphasizes high ownership, cross-functional collaboration, and impactful product strategies while detailing qualifications and compensation.

Commercial Solutions Engineer

Company: Grafana Labs

Location: UK

Posted Nov 19, 2025

The Solutions Engineering team at Grafana Labs is a customer-facing product expert team that enables the company's worldwide growth by educating potential and existing customers. They work closely with the Sales team to help qualify and close opportunities, and serve as a primary communication route between customers and the Product Management and Engineering teams. The role requires strong technical presales experience, excellent communication skills, and a desire to grow technically.

Big Data Manager - Professional Services

Company: Databricks

Location: Remote

Posted Nov 19, 2025

The job posting is for a Big Data Manager position in the Professional Services team. The role involves working with clients on big data challenges using the Databricks platform, providing data engineering, data science, and cloud technology projects. The ideal candidate should have extensive experience with Big Data technologies, people management skills, and experience working across multiple cloud platforms.

Security Analyst

Company: Cloudbeds

Location: Latin America,North America

Posted Nov 19, 2025

The job description highlights the role of a Security Analyst at Cloudbeds, focusing on delivering secure product experiences, collaborating cross-functionally, and driving security initiatives. The Security team values open communication, trust, and work-life balance. The position requires incident response, application security, compliance management, and technical expertise in security tools and cloud infrastructure.

Data Scientist (L5) - Mobile & Search

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Member Experience Data Science and Engineering team drives innovations in Netflix's core product experience through data, collaboration with Product and Engineering teams, and leveraging emerging technologies. The role involves shaping the direction of Netflix's core product on Mobile, driving product innovation, and ensuring a coherent overall product experience for members.

KCS (Knowledge-Centered Service) Enablement Consultant

Company: MariaDB plc

Location: Canada

Posted Nov 19, 2025

MariaDB is a widely used open-source database that powers applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a KCS Enablement Specialist to champion knowledge sharing and technical enablement across its support organization, with a focus on improving issue resolution, customer experience, and user community empowerment.

Billing Invoice Product Manager

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix provides a flexible and consumer-friendly billing experience, ensuring transparency, compliance with local regulations, and adaptability to evolving business models. The Billing Invoice Product Manager role is crucial in enhancing Netflix's billing and invoicing systems, collaborating with cross-functional teams to ensure compliance and effective integration with other consumer platforms.

Assessment Content Creator - Algebra II

Company: Khan Academy

Location: USA

Posted Nov 19, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality supplemental learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.

Senior Mobile/Full Stack Engineer - React Native

Company: Zepz

Location: USA

Posted Nov 19, 2025

Zepz seeks passionate engineers committed to customer experience, with expertise in multiple tech stacks and a focus on collaboration and quality code.

Senior Fullstack Developer (.NET)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a network of 5000+ talented developers. Proxify is looking for a Senior Fullstack .NET Developer to join their fast-growing network and help design and implement backend services and APIs using .NET technologies.

Digital Associate

Company: MissionWired

Location: USA

Posted Nov 19, 2025

MissionWired is a digital marketing agency that helps nonprofits and Democratic organizations create effective fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is seeking a full-time Digital Associate to join their team.

Senior Software Engineer - Data Infrastructure

Company: Found

Location: USA

Posted Nov 19, 2025

Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for experienced data engineers to join their team and help scale their data infrastructure, optimize data pipelines, and establish data governance. The Data team is responsible for researching, training, and deploying ML models to detect and stop fraud in real time, as well as using data to inform product direction. The company values diversity, equity, and inclusion, and offers a generous benefits package to all employees.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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