Customer Service Jobs

1,441,923 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Head of Agency Partnerships

Company: n8n

Location: Europe

Posted Nov 20, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees across Europe and the US. n8n has cultivated a strong community of over 650,000 active developers, earned 145k+ GitHub stars, and raised $240m in funding to date. The company is now hiring a Head of Agency Partnerships to scale its agency partner program and drive self-serve revenue and retention.

Social Media Chat & Phone Sales

Company: Chat Assassins

Location: Latin America ONLY

Posted Nov 19, 2025

Becoming a Chat Assassin offers high-level English speakers in Latin America a stable USD income, remote work, and career growth opportunities. The role involves starting conversations, follow-ups, phone calls, and sales to sell coaching programs. Chat Assassins provides training, mentorship, and various benefits to support personal and professional development.

Transportation Claims Resolution Manager: Auto Physical and Property Damage

Company: Reserv

Location: USA

Posted Nov 20, 2025

Reserv is an insurtech company focused on automating claims processes with AI and technology, seeking a Claims Manager with expertise in commercial transportation claims and leadership skills. The role offers opportunities to innovate, improve efficiencies, and work in a remote-first environment with competitive benefits including health insurance, retirement plans, and flexible work arrangements.

Marketing Manager

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The job description outlines a senior digital marketing role responsible for developing and executing comprehensive digital marketing strategies across various channels including social media, SEO, paid search, video advertising, email marketing, and influencer marketing. The position requires strong leadership skills to mentor a team, manage client presentations, and stay updated on industry trends and innovations.

Sales Commercial Account Executive - Social Impact

Company: Blackbaud

Location: Remote

Posted Nov 19, 2025

This job posting highlights a sales role at Blackbaud with competitive compensation, remote-first work flexibility, comprehensive benefits, and opportunities for career growth. The company emphasizes diversity, equity, and a supportive work environment with clear performance expectations.

Data Scientist (L5) - Ads (Forecasting)

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are creating a new lower-priced ads-supported tier and seeking founding members for this business area. The Ads Data Science and Engineering team aims to build the foundation of the ads business, conduct analyses, develop tools, and create predictive models to provide more choices for members and a better experience for advertisers.

Phone and Chat Sales Representative

Company: Chat Assassins

Location: Latin America ONLY

Posted Nov 19, 2025

The job posting is for a 100% remote work from home position in sales and cold calling. The role involves engaging with potential customers, qualifying prospects, converting them into long-term business relationships, and providing exceptional customer service. The company offers thorough sales training programs, mentorship, and a clear career path for growth. The position requires proven experience in cold calling or similar sales roles, excellent communication skills, and a positive attitude.

Clinical Documentation Integrity (CDI) Specialist

Company: Guidehouse

Location: Remote

Posted Nov 19, 2025

The Clinical Documentation Integrity Specialist role involves reviewing and analyzing health records to ensure accurate diagnoses, procedures, and coding. The position requires strong clinical knowledge, communication skills, and the ability to collaborate with physicians and coding teams. Guidehouse offers a comprehensive benefits package and a competitive salary range for this position.

Business Acceleration Partner

Company: Odaia Intelligence Inc.

Location: Remote

Posted Nov 19, 2025

ODAIA is a remote-first organization that partners with pharma commercial teams to grow brands and engage healthcare professionals. Their AI platform turns complex data into personalized insights, enabling informed decisions. They value simplicity, innovation, and building an egofree business. The Business Acceleration Partner role leads customer experience, focusing on data strategy, project planning, and ROI.

Sr Manager Construction Strategy

Company: Autodesk

Location: UK

Posted Nov 20, 2025

Autodesk is seeking a Senior Manager of Construction Strategy to help shape strategies and uncover opportunities for Autodesk Construction Cloud in the EMEA region. The role involves crafting strategies, building relationships, and collaborating with cross-functional teams to drive impact and help customers succeed.

Relationship Manager

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The text describes a client relationship management role focused on building strong client relationships, providing strategic consulting, managing accounts, upselling/cross-selling, project management, and delivering presentations. It emphasizes the importance of excellent communication, analytical skills, industry knowledge, and a proactive approach to problem-solving.

Revenue Operations Senior Analyst

Company: Docplanner

Location: Remote

Posted Nov 19, 2025

Doctoralia, a large healthcare platform, seeks a detail-oriented analyst with business experience. The role involves data analysis and process optimization, offering competitive benefits like healthcare, flexible hours, and unique perks.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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