Customer Service Jobs

1,442,152 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Staff Engineer

Company: NABIS

Location: USA

Posted Nov 18, 2025

Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry and are seeking a Staff Engineer to drive the success of their V2 Platform. Nabis offers a fully remote, high-impact role with competitive compensation and a diverse, inclusive work environment.

Senior JavaScript Engineer

Company: Nearform

Location: Italy

Posted Nov 18, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior JavaScript Engineer to design and build applications using JavaScript, with a focus on Node.js and React. The role involves collaborating with clients, optimizing application performance, and working in an agile environment. Nearform offers competitive benefits, including remote work, flexible hours, training allowances, and a pension plan.

Director of Clinical Research Consulting

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical research industry, offering consulting and functional service provider solutions to streamline operations, reduce costs, and accelerate breakthroughs. They are seeking a client-facing, problem-solving, and strategic clinical research professional to join their Client Services Delivery Team as a Study Activation Subject Matter Expert, with a focus on reducing time to trial activation.

Staff Product Manager

Company: Dropbox

Location: USA

Posted Nov 18, 2025

Dropbox is seeking a Staff Product Manager to lead the evolution of Find and Relevance within Dash, the intelligent search and organizational assistant. The role focuses on improving search quality, query understanding, personalization, and ranking relevance by working closely with AI/ML and data teams. It involves data-driven experimentation, deep customer empathy, and shaping user discovery and retrieval experiences using modern AI techniques.

Customer Support Engineer

Company: Vercel

Location: USA

Posted Nov 18, 2025

The role is for a deeply technical engineer to join Vercel's Customer Support Engineering team. The engineer will resolve customer concerns, create and improve internal tooling, and engineer solutions to help Vercel customers. The role requires strong communication skills, experience with Vercel and modern web development, and the ability to work in a fully remote, globally distributed team.

Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 17, 2025

Rain, a fast-growing EWA fintech company with $400M in funding, is hiring for a high-energy sales role. They offer competitive salaries, benefits, and a focus on innovation and diversity.

Systems Administrator (Zendesk)

Company: Vonage

Location: Poland

Posted Nov 18, 2025

The Systems Administrator role at Vonage API is crucial for administering and optimizing core platforms that power the Customer Success organization. The role involves managing CRM systems, AI-driven tools, data management, integrations, and process improvements to ensure seamless customer experiences and insights at scale.

Lead Software Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 17, 2025

Green Dot Corporation is seeking a Lead Software Engineer to join the CES team and build scalable, secure systems that enhance customer experience. The role involves leading the full software development lifecycle, designing CRM solutions, writing high-quality code, configuring CRM systems, leading innovation initiatives, ensuring compliance, mentoring developers, and implementing testing strategies.

Staff Product Manager

Company: Dropbox

Location: Canada

Posted Nov 18, 2025

Dropbox is seeking a Staff Product Manager to lead the evolution of Find and Relevance within Dash, the intelligent search and organizational assistant. The role focuses on improving search quality, query understanding, personalization, and ranking relevance by leveraging AI techniques. The ideal candidate will have 8+ years of product management experience, success in improving search ranking systems, and familiarity with modern AI systems.

Sales Mid-Market Prospecting Account Executive, Corporate Impact - YourCause

Company: Blackbaud

Location: Remote

Posted Nov 17, 2025

The Corporate Impact Sales team at Blackbaud is seeking an ambitious, energetic sales professional to help companies do more good in the world through their Corporate Social Responsibility programs. The role involves qualifying, pursuing, and closing opportunities for corporate software solutions, establishing key account relationships, and providing ROI solutions. The ideal candidate should have 2-4 years of successful sales experience, preferably in an IT or software SaaS environment, and possess superior communication skills, a strong work ethic, and excellent time-management skills.

Billing Representative

Company: Clipboard Health

Location: Philippines, South Africa, Jamaica, Mexico

Posted Nov 17, 2025

The job description outlines a critical role in ensuring workplace payments and cash flow for a company. Responsibilities include following up on payments, resolving billing issues, and collaborating with multiple teams. Requirements emphasize communication skills, problem-solving, and adaptability, with remote work options and a fast-paced startup environment.

Senior Financial Analyst - Clinical Trials

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical trials landscape, offering consulting and FSP solutions to streamline operations and reduce costs. They are seeking a Senior Clinical Research Financial Analyst to join their team and support their mission to impact and save lives.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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