Customer Service Jobs

1,442,152 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Account Executive

Company: ElevenLabs

Location: Japan

Posted Nov 13, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an Account Executive to scale their business in Japan.

Staff Software Engineer - Structure

Company: Webflow

Location: USA

Posted Nov 14, 2025

Webflow is a platform that empowers creators with tools for building and managing websites. It combines visual development, content management, AI-driven personalization, hosting, and analytics. The company seeks a Staff Software Engineer to help empower creators and guide them towards component-first design. Webflow values scalable architecture, exceptional user experiences, and technical depth combined with product vision.

Senior Product Manager - Outage Management

Company: Kraken

Location: USA

Posted Nov 13, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Senior Product Manager to define how Kraken supports utilities in preparing for managing and communicating during outages. The role involves shaping an integrated suite of AI-powered products and experiences to improve the customer experience for utility partners.

Director of Education (EDU) Sales

Company: Guidebook

Location: USA

Posted Nov 14, 2025

Guidebook is an event management software company that helps organizations create mobile apps for events, campuses, and training. They are seeking a Director of Education Sales to drive revenue growth in the higher education market. The role involves direct selling, strategic leadership, and partnership with marketing and product teams.

Technical Support Engineer

Company: Magnet Forensics

Location: UK

Posted Nov 13, 2025

Magnet Forensics, a global leader in digital forensics, seeks a Technical Support Engineer to join their innovative team. The role involves providing advanced technical support, collaborating with teams, and ensuring customer satisfaction. The company offers competitive compensation, benefits, and a commitment to diversity.

Product Manager - Vertically Integrated Utilities

Company: Kraken

Location: USA

Posted Nov 13, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Product Manager to define how Kraken supports Vertically Integrated Utilities. The role involves collaborating with teams to deliver client outcomes and business value, making Kraken the platform of choice for utilities.

Senior Software Engineer - Billing Platform

Company: Grow Therapy

Location: USA

Posted Nov 14, 2025

The role is for a Software Engineer on the Billing Platform team at Grow Therapy, focusing on evolving a foundational billing system. The position involves designing scalable backend systems, writing high-quality code, conducting code reviews, driving architectural decisions, and proactively identifying system reliability risks. The ideal candidate has 6+ years of backend engineering experience, a systems thinking mindset, technical depth in backend languages and data modeling, and an execution-oriented approach.

Account Manager – Public Sector Sales

Company: Magnet Forensics

Location: UK

Posted Nov 14, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for an Account Manager to manage and grow new and existing customers. The role involves developing territory plans, prospecting for new clients, conducting marketing lead qualification, preparing presentations, managing product trial lifecycle, maintaining accurate sales records, and conducting ongoing customer needs analysis. The company values care, ownership, dedication, and evolution, and offers a competitive compensation range.

Security GRC Program Manager - Third Party

Company: Stripe

Location: USA

Posted Nov 14, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company's mission is to increase the GDP of the internet. The Security GRC team at Stripe is responsible for various functional areas, including security governance, risk, compliance, and third-party security risk assessment. The Security GRC Program Manager position will have the ability to influence the continuous buildout of the TPSRA program, including developing policies, standards, and processes to support the program.

Senior Operations Manager

Company: Trafilea

Location: China

Posted Nov 13, 2025

Trafilea promotes innovation and body positivity, seeking a Senior Operations Manager in China with experience in apparel production and cross-functional team management. They offer remote work, growth opportunities, and a supportive environment.

Named Enterprise Account Executive

Company: Databricks

Location: Italy

Posted Nov 14, 2025

Databricks is seeking a creative Enterprise Account Executive to join their team in Italy. The role involves driving growth, deepening engagement with strategic customer partnerships, and implementing big data and AI transformation goals. The ideal candidate will have experience selling SaaS solutions, working in Big Data or Cloud industries, and driving consumption-based engagement models.

Sr. GTM Recruiter

Company: Saviynt

Location: USA

Posted Nov 14, 2025

Saviynt's AI-powered identity platform helps organizations manage access and protect digital assets while driving efficiency. The company seeks a GTM Talent Acquisition Partner to recruit top talent, emphasizing innovation, diversity, and growth opportunities in a dynamic tech environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages