Customer Service Jobs

1,442,152 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Lead – Data Engineer I

Company: Ollion

Location: Remote

Posted Nov 07, 2025

Ollion emphasizes innovation and independence, offering scalable solutions and a collaborative environment with competitive benefits. The company highlights its global team's ability to drive transformative change while prioritizing customer impact and flexible work arrangements.

Sr Software Engineer - Frontend

Company: Nurdsoft

Location: Remote

Posted Nov 07, 2025

The job description outlines the responsibilities and requirements for a Senior Software Engineer role. The position involves designing, developing, testing, and supporting frontend solutions in a fast-paced team environment. The ideal candidate should have extensive experience in software engineering, proficiency in languages like TypeScript, JavaScript, HTML5, and CSS, and familiarity with frameworks such as React, Svelte, and Angular. The role emphasizes collaboration, problem-solving, and staying updated with the latest technologies.

Mobile Product Software Engineer - Core Testing

Company: Dropbox

Location: Mexico

Posted Nov 08, 2025

The role is for a Mobile Product Software Engineer on the Dropbox Core Test Team, focusing on shaping the quality engineering landscape of core products. The position requires strong leadership, technical expertise, and a strategic approach to software quality. The team is looking for a Mobile Engineer to help build products effortlessly and define quality metrics.

Business Value Strategist

Company: Saviynt

Location: USA

Posted Nov 08, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is seeking a Business Value Strategist to quantify and drive strategic decision-making, assess financial impact, and communicate the value of their solutions to clients.

Housing Senior Support Consultant

Company: NECSWS

Location: Remote

Posted Nov 07, 2025

NEC Software Solutions offers a positive work environment with competitive benefits, flexible hours, and opportunities to make an impact through innovative technology solutions. The job description highlights technical support roles with growth potential, emphasizing collaboration with public sector organizations and career development prospects.

Sales Representative

Company: Skrapp.io

Location: Worldwide

Posted Nov 07, 2025

Skrappio, a leading SaaS provider, is seeking an enthusiastic and results-driven Sales Representative to join their expanding team. The role involves prospecting, conducting sales presentations, building relationships, developing sales strategies, negotiating contracts, tracking sales metrics, gathering customer feedback, and staying updated with market trends. The ideal candidate should have proven sales experience, excellent communication skills, familiarity with CRM software, and a results-oriented mindset.

Strategic Deal Desk Manager

Company: Canva

Location: Remote

Posted Nov 07, 2025

Canva is seeking a Global Deal Desk professional to join their EMEA Sales team in London. The role involves shaping deal strategies, structuring complex deals, collaborating with cross-functional stakeholders, and driving continuous improvement in deal processes. The company offers a vibrant work environment, equity packages, inclusive parental leave, and a Vibe & Thrive allowance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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