Customer Success Jobs in Atlanta, GA

37,082 open positions · Updated daily

Looking for Customer Success jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Atlanta, GA area.

Regional VP of Operations

Company: In Compass Health

Location: Atlanta, GA

Posted Jan 30, 2025

IN Compass Health, founded in 2001, is a leading hospitalist provider with over 1000 recruited providers and 65 programs across the country. The company, led by an experienced founder, works with hospitals, physicians, and payers to design and implement effective onsite inpatient care teams and programs. IN Compass Health is committed to equal opportunity employment and uses EVerify to verify work authorization. The role requires travel, strong project management skills, and the ability to manage C-suite relationships. The ideal candidate has a BSBA or equivalent experience, understanding of physician billing, and proven success in physician practice management, preferably hospital-based.

Supply Planner

Company: Hunter Douglas, Inc.

Location: Atlanta, GA

Posted Jan 30, 2025

Hunter Douglas, a renowned global manufacturer of window coverings and architectural products, is seeking driven, intelligent, creative, and entrepreneurial candidates. The role involves creating and managing supply plans, establishing inventory targets, and collaborating with the demand team. The company offers competitive compensation, benefits, and a culture that prioritizes professional growth. Required qualifications include a Bachelor's degree, 3+ years of supply chain experience, and proficiency in MS Office and SAPIBP.

Salesforce Support Engineer

Company: Cargill

Location: Atlanta, GA

Posted Jan 30, 2025

Cargill, a global family company, aims to positively impact the world by providing essential products like food ingredients, agricultural solutions, and industrial products. The company connects farmers with markets and customers with ingredients, ensuring a steady supply of daily essentials. The Salesforce Support Engineer role involves troubleshooting Salesforce issues, resolving complex problems, and maintaining in-depth product knowledge. Key responsibilities include diagnosing technical issues, providing solutions, and building strong relationships with customers. The ideal candidate should have a Bachelor's degree, at least two years of related work experience, and experience in ITSM process management. Preferred qualifications include Salesforce application and platform support experience, Salesforce certifications, and proficiency in Mandarin Chinese.

Bilingual Spanish/English Customer Experts - Work from Home

Company: Elevation Church

Location: Atlanta, GA

Posted Jan 30, 2025

The job posting is for a Customer Service Representative position that offers flexible work hours and the option to work from home. The role involves providing excellent customer service, handling administrative tasks, and maintaining confidentiality. The ideal candidate should be highly organized, motivated, and able to multitask effectively. No previous experience is required, and the position is suitable for those seeking short-term, part-time, or full-time work.

Technical Assistant

Company: Jencap

Location: Atlanta, GA

Posted Jan 30, 2025

Jencap Insurance Services is a leading wholesale insurance intermediary in the US, known for its collaborative and driven team. They offer innovative business solutions, backed by tenured support teams. The Technical Assistant role involves providing underwriting support, maintaining superior service standards, and managing client schedules. Requirements include a high school degree, obtaining an insurance license, and proficiency in Microsoft Office. The base salary is based on various factors, and Jencap offers benefits like health care coverage, a 401k plan, and tuition reimbursement. Jencap is an Equal Opportunity Employer.

Inclusive Design Manager

Company: CapTech

Location: Atlanta, GA

Posted Jan 30, 2025

CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through technology. They are passionate about their work and the results they achieve. The company works alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies. The Inclusive Design Manager role involves actively engaging as a member of the Customer Experience practice, collaborating across teams to design and develop innovative and accessible solutions. The role includes crafting innovative information architectures, leading advanced activities, reviewing designs for accessibility best practices, and providing training and recommendations for clients and team members. The ideal candidate should have proven written and verbal communication skills, a high-level understanding of technologies, and expert understanding of usability principles and accessibility heuristics.

Business Development Manager- United Kingdom (onsite)

Company: SambaSafety

Location: Atlanta, GA

Posted Jan 30, 2025

SambaSafety is seeking an experienced Business Development Manager (BDM) to join their team. The ideal candidate will have a proven track record in sales, preferably in telematics or SaaS, with a focus on risk management. They should possess strong communication skills, leadership capabilities, and the ability to think strategically. The role involves working directly with clients, delivering risk improvement solutions, and meeting sales targets. SambaSafety offers a competitive compensation package, including a target OTE of £70000 GBP, benefits such as group life assurance, income protection, and private medical insurance, and a commitment to fostering an inclusive and diverse work environment.

Sr. HR Systems Analyst

Company: Equifax Inc.

Location: Atlanta, GA

Posted Jan 30, 2025

Equifax is seeking a candidate for the HR Systems Team, offering a fun, fast-paced, and collaborative environment. The role involves providing support for Compensation functional areas in Workday, as well as other HR systems. The candidate will participate in global HR data governance, assist with testing activities, and partner with other systems and IT resources. Workday Compensation Configuration experience is required, along with systems support experience, understanding of business software, and strong communication skills. Equifax offers comprehensive benefits and growth opportunities.

Data Program Manager

Company: Unum Group

Location: Atlanta, GA

Posted Jan 30, 2025

Field Marketing Manager- United Kingdom (onsite)

Company: SambaSafety

Location: Atlanta, GA

Posted Jan 30, 2025

SambaSafety is seeking a UK Field Marketing Manager to localize content, develop marketing programs, and build relationships with sales teams and industry influencers. The ideal candidate should have extensive B2B field marketing experience, understand sales processes, and be comfortable with marketing automation tools. The role involves working closely with cross-functional teams, developing product launches, and creating demand for products. SambaSafety offers comprehensive benefits, including life assurance, income protection, employee assistance programs, private medical insurance, and tuition reimbursement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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