Customer Success Jobs in Atlanta, GA

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Looking for Customer Success jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Atlanta, GA area.

Customer Success Account Manager

Company: MedTrans Go

Location: Atlanta, GA

Posted Jan 27, 2025

MedTrans Go is seeking a Customer Success Account Manager for a full-time hybrid role based in Atlanta, GA or North Carolina. The ideal candidate should have a passion for healthcare technology, excellent communication skills, and experience in account management or customer success. The role involves managing customer accounts, onboarding new customers, driving technology adoption, and identifying upsell/cross-sell opportunities. The company offers competitive compensation, benefits, and opportunities for career growth in a fast-paced startup environment.

EVS Specialist

Company: Aramark

Location: Thomasville, GA

Posted Jan 27, 2025

Software Engineering Intern Summer 2025 - Atlanta, GA

Company: Cargill

Location: Atlanta, GA

Posted Jan 28, 2025

Cargill offers a Software Engineering Internship with a focus on applying and building engineering skills in areas such as cloud platform, big data platform, and application development. The internship is designed to prepare interns for their career journey, providing them with a safe environment to learn, grow, and cultivate their skills. Interns will have the opportunity to work as part of a global Digital Technology & Data team, gain hands-on experience in real business situations, and be exposed to many of Cargill's businesses and functions. The internship is team-oriented, fast-paced, and hands-on, with a duration of 12 weeks. Interns are paid hourly, with the expected hourly rate being $2800-$3200. Cargill provides comprehensive benefits, including paid time off, mental health and wellbeing program, digital learning library, and housing and relocation assistance for those who qualify. The company encourages networking opportunities and has a vibrant global community that celebrates diversity.

Associate Software Engineer - Technology Development Program, Summer 2025 - Atlanta, GA

Company: Cargill

Location: Atlanta, GA

Posted Jan 28, 2025

Cargill, a global family company, aims to nourish the world in a safe, responsible, and sustainable way. They provide essential products like food ingredients, agricultural solutions, and industrial products, connecting farmers with markets and customers with ingredients. Cargill is seeking an Associate Software Engineer to participate in the development and support of new and existing technology solutions. The role involves developing, testing, integrating, maintaining, and troubleshooting software solutions, collaborating with cross-functional teams, and participating in agile philosophies. The Technology Development Program offers rotational experiences across teams in Atlanta, GA, over two years. The expected salary is $90000. Cargill provides comprehensive benefits and fosters a vibrant, diverse community.

Site Supervisor (Onsite)

Company: May Mobility

Location: Atlanta, GA

Posted Jan 27, 2025

May Mobility, based in Ann Arbor, Michigan, is revolutionizing urban landscapes through autonomous technology. Their vehicles, powered by innovative MultiPolicy Decision Making (MPDM) technology, offer more than self-driving capabilities. They bridge public transit gaps, provide safe and enjoyable rides, and contribute to greener, more livable spaces. The company, founded in 2017, has already delivered over 300,000 autonomy-enabled rides worldwide. They are currently hiring a Site Supervisor to ensure safe and positive experiences for riders, contracted Autonomous Vehicle Operators, and customers. The role involves coordinating daily logistics, handling issues, and maintaining a culture of safety. The ideal candidate should have technical aptitude, data collection skills, strong communication abilities, and experience in a fast-paced, customer-focused environment.

SEO Content Marketing Specialist

Company: CharterUP

Location: Atlanta, GA

Posted Jan 27, 2025

CharterUP is a transformative company in the group transportation industry, offering a user-friendly platform for customers and operators. The company has gained the trust of Fortune 500 companies and is recognized for its innovative SaaS software. CharterUP simplifies the process of organizing group travel, providing real-time availability, transparent pricing, and detailed vehicle options. The company is currently hiring a Content Marketing Specialist to create engaging content and drive activity on their sites. The role requires strong writing skills, research abilities, and collaboration with the in-house marketing team. CharterUP offers competitive compensation and is an Equal Opportunity Employer.

Sr Director Leadership Learning and Development

Company: Coupa Software

Location: Atlanta, GA

Posted Jan 27, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Senior Director of Leadership Learning and Development will design and develop programmatic solutions for building leadership capability, enabling employee career development, and enhancing the organization's culture. This role requires a seasoned professional with 10+ years of experience in senior level Learning & Development roles, strong technical agility, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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