Customer Success Jobs in Atlanta, GA

37,087 open positions · Updated daily

Looking for Customer Success jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Atlanta, GA area.

Part Time (30 Hours) Associate Banker, Highland Station, Smyrna, GA

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting for an Associate Banker in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and educating clients on financial solutions. Key responsibilities include managing lobby traffic, handling everyday transactions, and assisting with new account openings. The ideal candidate should have 6+ months of customer service experience, be detail-oriented, and have cash handling experience. The company, Chase, is a leading financial services firm offering competitive total rewards, benefits, and a diverse, inclusive work environment.

Data Program Manager

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a Fortune 500 company and leading employee benefits provider, is seeking a Data Program Manager for a hybrid role in Portland, Maine, Chattanooga, TN, Columbia, SC, or Atlanta, GA. The role involves planning and delivering large-scale initiatives, managing the intake process, and leading cross-functional strategic initiatives. The ideal candidate should have a Bachelor's degree, 5+ years of project management/IT experience, and advanced knowledge of Agile, Scaled Agile, and the Product Development Lifecycle. Key responsibilities include overseeing project stages, collaborating across teams, and ensuring project success aligned with business benefits.

Technical Writer II, AV Operations Standards and Process

Company: Uber

Location: Atlanta, GA

Posted Jan 24, 2025

Uber is looking for a Technical Writer II to establish and maintain operational standards and partner processes for the AV Fleets team. The role involves developing and managing documentation, coordinating document changes, collaborating with internal and external stakeholders, and fostering a culture of success. The ideal candidate should have a Bachelor's degree in a relevant field, 4+ years of technical writing experience, and a strong understanding of AV technologies and industry regulations. Preferred qualifications include experience in AV operations, instructional design, and strong project management skills. The base salary ranges from $108,000 to $150,000 per year depending on the location.

Manager

Company: Apple

Location: Atlanta, GA

Posted Jan 24, 2025

The text describes a Manager role at an Apple Store, emphasizing the importance of leading, coaching, and developing a team to deliver exceptional customer experiences. The Manager is expected to actively participate in customer interactions, drive business priorities, and maintain company policies. The role involves recruiting, training, and retaining a diverse, high-performing team. The Manager is also responsible for creating an inclusive environment, respecting differences, and demonstrating Apple's values of inclusion and diversity. Minimum qualifications include availability to work flexible hours, proficiency in English, and retail leadership experience. Preferred qualifications include goal-oriented behavior, integrity, decision-making skills, effective communication, and conflict resolution abilities.

Store Associate

Company: CVS Health

Location: Americus, GA

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

(USA) Member Specialist

Company: Walmart

Location: Macon, GA

Posted Jan 24, 2025

The job involves maintaining the area of responsibility according to company policies, providing member service, assisting with securing and safeguarding Sam's Club assets, training other associates, complying with company policies, and exhibiting leadership qualities such as respect for individuals, integrity, service to customers, striving for excellence, and acting with humility. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like disability coverage, company discounts, and education benefits.

Store Associate

Company: CVS Health

Location: Columbus, GA

Posted Jan 24, 2025

70230-Customer Experience Coor

Company: The TJX Companies, Inc.

Location: McDonough, GA

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a team player with 1 year of retail experience and 6 months of leadership experience. The role involves promoting an excellent customer experience, overseeing a team, and maintaining a clean store. The company culture encourages discovery, change, and teamwork. Benefits include discounts, 401(k), health insurance, and more. The starting pay range is $13.00 to $13.50 per hour.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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