Customer Success Jobs in Atlanta, GA

37,090 open positions · Updated daily

Looking for Customer Success jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Atlanta, GA area.

SMB Implementation Manager

Company: ServiceTitan

Location: Atlanta, GA

Posted Jan 24, 2025

ServiceTitan, a leading software technology platform for the trades, is seeking an SMB Implementation Manager. The role involves serving as the single point of contact during a customer's onboarding/implementation process, guiding them from sign-up to success, and overseeing their account to ensure correct product usage. The ideal candidate should have at least 2+ years of relevant experience, exceptional project management skills, and strong customer relationship skills. ServiceTitan offers a family-friendly environment with extended parental leave, pregnancy support, and a diverse, inclusive culture. The company is committed to helping Titans and customers achieve the extraordinary.

S&PP Bid Management Manager - South

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a Sales & Pricing Performance Bid Manager. The role involves managing sales pursuits throughout the lifecycle, including establishing a win strategy, coordinating approvals, managing resources, and supporting negotiations. Key responsibilities include understanding strategic direction, driving collaboration, and developing workplans. The ideal candidate will have an undergraduate degree, English fluency, and at least 4 years of sales project management experience. Preferred qualifications include experience with sales fundamentals, proposal development, and program management skills.

Organization Strategist Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Talent and Organization is a consulting firm that helps clients create the workforce of the future. They offer services in talent strategy, leadership development, employee experience, and change management. The company is seeking a Strategy Consulting guru with extensive experience in organizational design and operating model strategy. The ideal candidate will lead engagements using analytics to drive insights and design end-to-end operating model and organizational transformation programs. They will work with c-suite executives to architect future-proof, agile, and resilient organization and operating models. The role requires a minimum of 7 years of experience in areas like operating model design, organization design, organization analytics, talent & workforce analytics, strategic workforce planning, enterprise transformations, mergers & acquisitions, and digital transformations. Bonus points for experience in related areas like design thinking, human-centered design, employee experience, transformational change management, culture change, and agile organization development.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Morrow, GA

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Member Frontline Cashier

Company: Walmart

Location: Augusta, GA

Posted Jan 24, 2025

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Gainesville, GA

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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