Customer Success Jobs in Atlanta, GA

37,090 open positions · Updated daily

Looking for Customer Success jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Atlanta, GA area.

Tech Mobilization Senior Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a global professional services company, is seeking a Senior Technology Mobilization Lead for a remote position. The role involves technology mobilization governance for Business Process Services (BPS) mobilization projects, ensuring high-quality solutions with appropriate program controls. Key responsibilities include coordinating with client tech leads, managing project risks, and overseeing technology stabilization activities. The ideal candidate should have strong project management skills, risk analysis abilities, and experience in BPS mobilizations. A Bachelor's degree in a relevant field and PMP certification are preferred. The role requires 15% travel on average and offers a competitive salary range of $115,000 - $188,599 in Colorado.

Host

Company: Cracker Barrel

Location: Augusta, GA

Posted Jan 24, 2025

Retail Sales

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Calhoun, GA is seeking a Retail Sales team member. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits including health, dental, and vision insurance, 401K, and employee stock purchasing program.

SMB Implementation Manager

Company: ServiceTitan

Location: Atlanta, GA

Posted Jan 24, 2025

ServiceTitan, a leading software technology platform for the trades, is seeking an SMB Implementation Manager. The role involves serving as the single point of contact during a customer's onboarding/implementation process, guiding them from sign-up to success, and overseeing their account to ensure correct product usage. The ideal candidate should have at least 2+ years of relevant experience, exceptional project management skills, and strong customer relationship skills. ServiceTitan offers a family-friendly environment with extended parental leave, pregnancy support, and a diverse, inclusive culture. The company is committed to helping Titans and customers achieve the extraordinary.

Host

Company: Cracker Barrel

Location: Macon, GA

Posted Jan 24, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Macon, GA, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits. The company fosters a culture of belonging, encouraging employees to be themselves and celebrate differences.

Staff Software Engineer

Company: MacStadium

Location: Atlanta, GA

Posted Jan 24, 2025

MacStadium is seeking a Staff Software Engineer to join their growing Software Development team. The role involves designing, developing, and delivering virtualization and orchestration products. The engineer will use Go, Kubernetes, Swift, Ansible, Terraform, and other technologies. The ideal candidate should have a BABS in Computer Science or a similar field, 5+ years of experience, and proficiency in Agile development practices. MacStadium offers competitive benefits, including day one coverage for medical insurance, generous paid time off, and opportunities for professional development.

Financial Services Media Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a seasoned PR professional to lead media relations for its financial services sector. The role involves creating a media strategy, managing an editorial calendar, coaching spokespeople, and driving content for media relations. The candidate will also oversee industry analyst relations, collaborate with cross-functional teams, and manage a small financial services media relations team. The ideal candidate should have extensive experience in PR/corporate communications within the financial services sector, strong relationships with industry press, and the ability to leverage social media.

Retail Sales

Company: Cracker Barrel

Location: Norcross, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Norcross, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with food items.

Host

Company: Cracker Barrel

Location: Statesboro, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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