Customer Success Jobs in Atlanta, GA

37,090 open positions · Updated daily

Looking for Customer Success jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Atlanta, GA area.

Quality Specialist (Remote - NC, SC, GA, AZ, CA)

Company: First Citizens Bank

Location: Dublin, GA

Posted Jan 23, 2025

This remote role, available in NC, SC, GA, AZ, and CAT, focuses on call quality monitoring, process adherence, and enhancing client experience within the Customer Contact Center. The role involves reviewing team performance, identifying improvement areas, and providing coaching. It also includes business support, client service strengthening, and continuous improvement of call center processes. Qualifications include a high school diploma or GED, 3 years of customer service experience, and proficiency in call center monitoring software.

Shift Supervisor Trainee

Company: CVS Health

Location: Morrow, GA

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful completion of the training program leads to eligibility for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Store Associate

Company: CVS Health

Location: Buford, GA

Posted Jan 23, 2025

Food Service Worker

Company: Sodexo

Location: Savannah, GA

Posted Jan 23, 2025

Part-Time Retail Sales Associate

Company: Kohl's

Location: Buford, GA

Posted Jan 23, 2025

Global Transportation Operations Manager

Company: Google

Location: Atlanta, GA

Posted Jan 23, 2025

Google is seeking a Global Transportation Operations Manager with extensive experience in supply chain, manufacturing, and transportation industries. The role involves managing all transportation activities, enhancing customer experience, and driving efficient transit at reduced costs. The manager will guide strategic global transportation operations, serve as a subject matter expert, and develop programs for process improvement. The position offers a competitive salary range of $156,000-$234,000 + bonus + equity + benefits.

Principal Product Manager | Security

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Outside Sales Representative

Company: Spectrum

Location: La Grange, GA

Posted Jan 23, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. Preferred qualifications include previous sales experience and knowledge of cable or telecommunications services.

Patient Care Technician

Company: DaVita

Location: McDonough, GA

Posted Jan 23, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center in Jackson, Georgia. The role involves providing direct patient care, monitoring patients before, during, and after dialysis treatment, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus. The position requires flexibility to work various shifts and potentially float to different clinics.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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