Customer Success Jobs in Atlanta, GA

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Looking for Customer Success jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Atlanta, GA area.

Product Owner

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture Interactive is a leading digital agency that prioritizes customer experience as a core part of its operations. They drive growth for clients by designing, building, and running impactful experiences. The company is recognized as a leader in the tech space and works with over 90% of Fortune 100 companies. They offer opportunities for career growth and development, with a commitment to diversity and inclusion. The role involves driving product roadmaps in an Agile environment, managing product backlogs, and facilitating cross-functional team communications. The company is currently operating under COVID-19 restrictions, with non-essential travel suspended.

Insurance Agent

Company: COUNTRY Financial

Location: Augusta, GA

Posted Jan 23, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer relationships and ensuring their financial security. The role involves proactive communication, transparency, and understanding customer needs. Successful agents will receive a competitive compensation plan, benefits, and comprehensive training. COUNTRY Financial is a respected organization with a strong commitment to customer service and diversity.

Produce Associate

Company: Walmart

Location: Gainesville, GA

Posted Jan 23, 2025

This job posting is for a produce team member at Sam's Club. The role involves ensuring the availability, cleanliness, and freshness of produce, prioritizing member satisfaction, and providing excellent customer service. The ideal candidate should have experience with produce, be comfortable with change, and possess strong communication skills. Key responsibilities include maintaining a positive attitude, providing exceptional customer service, stocking merchandise, and maintaining inventory. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The minimum age requirement is 18.

Strategy Macro/Corp Finance Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

The Macro and Corporate Finance Insights team at Accenture Strategy is a new growth capability, focusing on advising Fortune 500 executives, investors, governments, and non-profits. They help clients navigate the post-pandemic economy and develop strategies for new growth. The team advises on global macro trends, enhancing enterprise value, and developing thought leadership. They collaborate with various Accenture teams and leverage technology expertise. The role requires a Strategy Consulting expert with 8+ years of experience, leading teams, and managing C-suite relationships. The successful candidate will advise on macro trends and corporate finance matters, lead client engagements, drive business development, and mentor junior team members.

Salesforce Functional Architect

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture is seeking experienced Salesforce.com Functional Architects to join their growing team. The role involves leading discovery and scoping sessions, designing solutions, coordinating with technical teams, and providing architectural oversight. The ideal candidate will have at least 2 years of progressive experience in solutioning, business analysis, project management, and technology implementation in full life-cycle CRM engagements, with a minimum of 3 years of experience with Salesforce.com. Accenture offers unparalleled training, continuous learning, and a global community.

Industry Solutions Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Industry X.0 is seeking an Industry Solutions Consultant with at least 3 years of experience in management or consulting, focusing on maintenance, reliability, plant operations, and operational excellence. The role involves designing, executing, and leading organizational change efforts, utilizing change management principles and tools to drive financial and operational results. The consultant will support projects, manage activities, plans, and schedules, and perform analysis studies in production, maintenance, reliability, sanitation, and management systems. They will also build partnerships with key cross-functional leaders and educate team members on change management principles. The role requires 100% travel from Monday to Friday, with current restrictions due to COVID-19. Accenture offers a competitive salary, comprehensive benefits, and opportunities for career advancement.

Lead Compliance & Controls Specialist

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture, a global professional services company, is seeking a Lead Compliance and Controls Specialist for a position in Dallas, TX or Atlanta, GA. The role involves project management, Agile methodology, and software development lifecycle experience. The candidate will be the E Business point of contact for client websites, maintaining knowledge of client website structures and pages. They will ensure all pages are up-to-date based on current marketing programs and business needs. The position is part of a Financial Services organization that provides digital acquisition, servicing, and marketing for retail credit products. The ideal candidate will have 5 years of project management experience, 2 years of Agile Project Management methodology, and 2 years of software development lifecycle experience. Preferred qualifications include understanding of testing processes, prior experience with JIRA, a BS degree in Business, Economics, Marketing, or Communication, and experience in managing communications production, particularly website planning, management, and production.

Member Assist Cart Attendant

Company: Walmart

Location: Macon, GA

Posted Jan 23, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and providing exceptional customer service. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off. Sam's Club also provides opportunities for career growth and development through their Live Better U education benefit program.

Produce Associate

Company: Walmart

Location: Kennesaw, GA

Posted Jan 23, 2025

This job posting is for a produce team member at Sam's Club. The role involves ensuring the availability, cleanliness, and freshness of produce, prioritizing member satisfaction, and providing excellent customer service. The ideal candidate should have experience with produce, be comfortable with change, and possess strong communication skills. Key responsibilities include maintaining a positive attitude, providing exceptional customer service, stocking merchandise, and maintaining inventory. The role also involves leveraging digital tools to drive sales and improve the shopping experience. Sam's Club offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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