Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Journeyman Plumber

Company: Accurate Leak and Line San Antonio and Hill Country

Location: San Antonio, TX

Posted Aug 19, 2025

Reliable transportation and a valid driver’s license. Strong diagnostic and technical skills. Ability to operate leak detection tools and related equipment.

Customer Experience Manager

Company: Shell

Location: Houston, TX

Posted Aug 19, 2025

Extensive experience with mobile app products, charging stations, and/or partnering with field service teams. Bachelor’s Degree in Communication, Operations or…

Senior Mobile Developer

Company: PK Companies Group

Location: Deer Park, TX

Posted Aug 19, 2025

This role blends deep technical problem-solving with modern UI and UX design patterns, ensuring applications are not only high performing in remote and…

Integrated Marketing Manager - DoorDash for Business

Company: DoorDash

Location: Austin, TX

Posted Aug 19, 2025

Proven track record of driving successful go-to-market launches that drive adoption and bottom line impact, and proven ability to identify opportunities for…

Software Engineer II - Java/GCP/Spring Frameworks - Austin, TX OR San Antonio, TX

Company: HEB

Location: San Antonio, TX

Posted Aug 19, 2025

Strong knowledge of computer science fundamentals such as data structures, algorithms, and design patterns. Strong understanding of coding standards and design…

Customer Service Representative

Company: ThriftBooks

Location: Dallas, TX

Posted Aug 19, 2025

Physically able to work 8 hours a day, sitting at a computer, typing, answering emails, phone calls, and live chats. 2+ years of call center experience.

Machine Learning Engineer

Company: Scribd

Location: Houston, TX

Posted Aug 19, 2025

We are seeking a Machine Learning Engineer II to help design, build, and optimize high-impact ML systems that serve millions of users in near real time.

WHE Welder (2nd shift)

Company: Alfa Laval

Location: Houston, TX

Posted Aug 19, 2025

As an integral member of our team, you will play a pivotal role in performing duties to disassemble, inspect, repair, assemble, perform welding and test Welded…

Digital Advertising Program Manager

Company: University of Houston

Location: Houston, TX

Posted Aug 19, 2025

Communications and marketing - manages website and content to ensure accuracy; manages social media content creation, deployment and engagement; writes and…

Retail Sales Consultant

Company: Five12, Inc.

Location: Austin, TX

Posted Aug 19, 2025

Meet or exceed sales goals. Give creative ideas to boost sales. Close sales with superb customer service skills. High school or equivalent (Required).

Client Service Representative

Company: Austin Events

Location: Austin, TX

Posted Aug 19, 2025

Provide great customer service at events and in-person campaigns. Are you the type of person who: Represent our charity clients with positivity and…

Retail Associate

Company: Duluth Trading Company

Location: Round Rock, TX

Posted Aug 19, 2025

Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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