Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Production Designer for Sign Shop

Company: Crowley Signs & Graphics

Location: Houston, TX

Posted Aug 13, 2025

This role combines creative design expertise with technical knowledge of sign production processes, requiring collaboration with the production team to ensure…

Sander Helper

Company: MillerKnoll

Location: Dallas, TX

Posted Aug 13, 2025

Electrical tools: Drill, screw driver, sander. Proficient using equipment and hand tools such: Performs the components sanding and supports assembly of…

Change Delivery Manager

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Aug 13, 2025

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race,…

Sr. Component Engineer, Annapurna Labs, Machine Learning Hardware

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 13, 2025

BS in Electrical Engineering, Computer Engineering, or a related field. In this role you will work with supply chain team, help with component selection,…

Entry Level Customer Associate

Company: Confidential

Location: Plano, TX

Posted Aug 13, 2025

Work with customers to educate them on services we offer, resolve any issues, present products and services available and highlight any upgrades and benefits of…

Service/Install Manager

Company: Air Clinic, Inc.

Location: Converse, TX

Posted Aug 13, 2025

Utilize tools such as an ohmmeter for testing electrical connections and ensuring proper functionality of installed systems.

Full Stack Software Developer

Company: Lockt, LLC

Location: Addison, TX

Posted Aug 13, 2025

Review requirements, specifications and technical design documents to provide timely and meaningful feedback. Prefer experience with log/data analysis pipelines…

Licensed Journeyman Plumber

Company: ITG

Location: Austin, TX

Posted Aug 13, 2025

Valid commercial driving license preferred for transporting tools and materials to job sites. Experience in field service roles that require adaptability and…

Entry Level Client Relations

Company: GlobalGateway Recruiting

Location: Pasadena, TX

Posted Aug 13, 2025

Drive customer acquisition and retention through quality conversations. Provide exceptional customer service and maintain professionalism.

Sous Chef

Company: The RK Group

Location: San Antonio, TX

Posted Aug 13, 2025

Can effectively oversee culinary production to recipe specifications, can foster a team-centered work environment and is comfortable interacting with clients…

Director Natural Gas Marketing and Trading

Company: Enbridge

Location: Houston, TX

Posted Aug 13, 2025

Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems…

Accountant

Company: C2 GPS- Capital Area Workforce

Location: Austin, TX

Posted Aug 13, 2025

Valid driver’s license and proof of insurance with good driving record. Knowledge of budget control methods, fiscal policies and procedures, and applicable…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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