Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Aug 12, 2025

The majority of calls will be inbound, although some follow up will be outbound. As part of an experienced Customer Service Team, this position focuses on…

Project Manager

Company: Confidential

Location: San Antonio, TX

Posted Aug 12, 2025

Strong technical understanding of power systems and manufacturing operations. Collaborate with cross-functional teams to align schedules, technical requirements…

Business Sales Associate

Company: Ignite Acquisitions Inc.

Location: Dallas, TX

Posted Aug 12, 2025

Stay up-to-date with the latest services and sales strategies. Meet and exceed sales goals and metrics by staying connected to customers and following up on…

Assistant Marketing Manager

Company: Travel + Leisure Co.

Location: San Antonio, TX

Posted Aug 12, 2025

Ability to recruit, train and develop employees. Maintain total site marketing penetration standards set by management. High School Diploma, GED, or equivalent.

Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted Aug 12, 2025

You will be responsible for requirement analysis, design, implementing and testing software solutions to solve some of the most advanced technical challenges…

Director of Accounting-Controller

Company: Confidential

Location: Round Rock, TX

Posted Aug 12, 2025

We are looking for a proactive, results-oriented professional with a blend of technical expertise, leadership ability, and client-focused skills.

Chiller Technician

Company: Critical Rental Solutions

Location: Dallas, TX

Posted Aug 12, 2025

Troubleshoot and repair all electrical and mechanical components of HVAC equipment. Must be able to diagnose, troubleshoot, and repair commercial / industrial…

Enforcement Clinical Consultant

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Aug 12, 2025

Applies analytical and critical thinking skills using the Issue, Rule, Application and Conclusion (IRAC) method in the review of state certification violations…

Security Officer IV

Company: Texas Health and Human Services Commission

Location: San Antonio, TX

Posted Aug 12, 2025

Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.

Carpenter / Handyman Needed

Company: Handy Squad Home Services

Location: San Antonio, TX

Posted Aug 12, 2025

Current and valid driver’s license. Ability to perform minor electrical and plumbing. Own standard set of tools to perform all of the above trades.

Customer Service Representative

Company: Half Price Books

Location: Dallas, TX

Posted Aug 12, 2025

Perks also include an employee discount on almost all of the already low-priced merchandise available in Half Price Books stores.

Marketing Manager

Company: CasaBella Furniture

Location: San Antonio, TX

Posted Aug 12, 2025

Expertise in digital marketing strategies including performance marketing, multichannel approaches, and analytics tools such as Google AdWords.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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