Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Customer Service Representative

Company: Contractor In Charge

Location: Houston, TX

Posted Jul 16, 2025

Help the field team by taking detailed notes from customer calls and entering them into our system. Answer all incoming calls, as the initial point of contact.

Regional Marketing Manager

Company: Atlantic Pacific Companies

Location: Houston, TX

Posted Jul 16, 2025

Enhance existing social media programs by developing toolkits, best practices, and other items to assist in associate participation; Prepare internal social…

Licensed Electrician

Company: Three Amigos Texas

Location: Houston, TX

Posted Jul 16, 2025

This position requires flexible scheduling, as we often receive emergency calls after-hours and on the weekends.

Pro Sales Associate - SE Austin

Company: Behr Paint Company

Location: Austin, TX

Posted Jul 16, 2025

When an outside rep sends a contractor to you for paint, you will roll out the red carpet by collaborating with them to get exactly the right products for their…

Customer Service Representative

Company: Midland Scientific Inc

Location: San Antonio, TX

Posted Jul 16, 2025

Field incoming phone calls and direct to appropriate internal staff. Bachelor's degree in a science field is preferred.

Culinary Development Chef

Company: Bakkavor

Location: San Antonio, TX

Posted Jul 16, 2025

Plans and organizes own workload to deliver concepts to an agreed quality and timescale. Here in the US we are playing an instrumental part in driving change in…

Accountant

Company: Kina'ole Foundation

Location: San Antonio, TX

Posted Jul 16, 2025

Provides information by answering questions and requests. High school diploma or the equivalent and extensive knowledge of the accounting field.

Industrial Laborer with CDL

Company: HireVelocity

Location: San Antonio, TX

Posted Jul 16, 2025

Knowledge of confined space entry, cleaning sewer lines, and construction safety. Sick pay according to state laws. Exposure to chemicals and other hazards.

Engineering Project Manager (NPI), Retail Engineering

Company: Apple

Location: Austin, TX

Posted Jul 16, 2025

Step into a role where you will lead the full lifecycle of confidential, high-impact NPI projects within Apple Retail, guiding everything from shaping business…

Commercial Project Manager/Superintendent

Company: ASD Consultants, Inc.

Location: Austin, TX

Posted Jul 16, 2025

Familiarity with construction drawings, schematics, and Civil 3D software. Experience with construction estimating and budgeting.

Business Intelligence Analyst

Company: AWL Insurance Agency

Location: Austin, TX

Posted Jul 16, 2025

Bachelor’s degree, ideally in engineering, finance, accounting, statistics, economics, math, or related field. Intermediate to Expert level SQL skills.

Sr Specialist TIS GitHub

Company: Enbridge

Location: Houston, TX

Posted Jul 16, 2025

Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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