Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Manager, Digital Services

Company: BioBridge Global

Location: San Antonio, TX

Posted Jul 14, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Lead Cloud Developer

Company: Forward Air

Location: Coppell, TX

Posted Jul 14, 2025

Collaborate with other technical leads, architects, and senior stakeholders to define and refine the technical vision and roadmap for the applications.

Marketing Manager

Company: Controlled Contamination Services LLC

Location: Dallas, TX

Posted Jul 14, 2025

Graphic design and video editing tools (e.g., Canva, Adobe Creative Suite) preferred. Bachelor’s degree in marketing, business administration, communications,…

Practice Architect, Retail/Consumer Packaged Goods, Google Cloud

Company: Google

Location: Austin, TX

Posted Jul 14, 2025

You will orchestrate across contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder organizations in…

Welder- TX

Company: Mum Industries Inc

Location: Dallas, TX

Posted Jul 14, 2025

Recognize, set up, and operate hand and power tools common to the welding trade, such as shielded metal arc and gas metal arc welding equipment.

Customer Service Supervisor (On-site)

Company: Greif

Location: Dallas, TX

Posted Jul 14, 2025

ROLE OVERVIEW: We are seeking a seasoned Customer Service Manager who will play a pivotal role in our plant's core leadership team, responsible for leading a…

Customer Service Representative

Company: Atlas Credit Co.

Location: Dallas, TX

Posted Jul 14, 2025

Provide accurate, valid, and complete information by using the right methods/tools. Make a large number of outgoing calls. 401(k) Plan with matching.

Machine Operator II

Company: ASSA ABLOY

Location: Austin, TX

Posted Jul 14, 2025

The Machine Operator II will be responsible for setting up, operating, maintaining and troubleshooting multiple complex manufacturing equipment with a focus on…

Manager, SEC Reporting & Technical Accounting

Company: CECO Environmental

Location: Addison, TX

Posted Jul 15, 2025

Provide technical accounting guidance for complex transactions (e.g., acquisitions, equity transactions, revenue recognition, etc.).

Customer Service Representative

Company: LABTECH DIAGNOSTICS

Location: San Antonio, TX

Posted Jul 14, 2025

Answers and screens all incoming calls from our customer and client base and answers questions or forwards call appropriately. Able to type at least 60 wpm.

Journeyman Plumber

Company: TDIndustries

Location: Houston, TX

Posted Jul 15, 2025

Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity — never labels.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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