Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Senior Manager, Finance

Company: Sysco

Location: Houston, TX

Posted Jul 14, 2025

Develop close collaboration with field leaders within sales and finance to facilitate better communication on key initiatives as well as local drivers of…

Sales Associate

Company: Massage Envy

Location: Alamo Heights, TX

Posted Jul 13, 2025

Seamlessly multi-task between answering phones, setting appointments, greeting. Will have a direct impact on the success of the business, by being a driving…

Residential Finish Carpenter

Company: Classet

Location: Houston, TX

Posted Jul 13, 2025

Valid driver’s license and clean driving record. A fully stocked company vehicle with tools. Company vehicle, tools, and uniforms Monday-Friday during business…

Cashier

Company: Meet CSP Inc

Location: Dallas, TX

Posted Jul 13, 2025

As a cashier, you will be the face of our business, providing excellent customer service, ensuring accurate transactions, and maintaining a clean and organized…

Controller

Company: Austin Telco Federal Credit Union

Location: Austin, TX

Posted Jul 13, 2025

Bachelor's degree in Accounting, Finance, or related field (Master's preferred). As a department leader, you will supervise and support the Accounting team—…

Bilingual Customer Service Representative (English & Mandarin)

Company: KCAL Insurance Agency

Location: Houston, TX

Posted Jul 14, 2025

Handle inbound and outbound calls with professionalism and courtesy. Process transactions accurately and efficiently, including cash handling when necessary.

Software Development Engineer, AWS Holmes

Company: Amazon.com

Location: Houston, TX

Posted Jul 13, 2025

As part of our team, you will design and develop machine learning-based content assessment systems that power automated quality assurance across AWS's extensive…

Business Analyst – Web Platforms

Company: Fisher Investments

Location: Plano, TX

Posted Jul 14, 2025

Strong experience developing BRDs and functional specifications that serve both business and technical audiences. A 50% 401(k) match, up to the IRS maximum.

HVAC Service Technician

Company: HTS Engineering - Heat Transfer Solutions

Location: San Antonio, TX

Posted Jul 13, 2025

Must have a valid driver’s license with a clean driving record. Establishes service by studying system requirements; ordering and gathering components and parts…

Waste Handler

Company: Medical City Dallas

Location: Dallas, TX

Posted Jul 13, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Our providers have access to state-of-the-art technology and are…

Child Care and Early Learning Project Manager Quad-Agency and Special Projects (Austin)

Company: Texas Workforce Commission

Location: Austin, TX

Posted Jul 13, 2025

Project Manager IV: Five years of full-time experience in project management work, business analysis, or project administration; or five years of full-time…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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